Sr. Executive – Digital Marketing Operations

Designation: Sr. Executive – Coordination, Execution & Team Support
Experience: 2–4 Years
Department: Digital Marketing / Performance Marketing
Job Type: Full-Time
Key Responsibilities
Coordinate daily activities across paid media, creative, website, CRM, MIS, and call-center teams to ensure smooth campaign execution.
Track campaign deliverables, launch schedules, deadlines, and pending dependencies.
Support campaign execution and review campaign performance in coordination with the team lead.
Monitor tracking failures, landing-page issues, DID (Direct Inward Dialing) and call-routing issues, and reporting gaps.
Ensure adherence to campaign naming conventions, documentation standards, SOPs, and reporting processes.
Follow up on action items, prepare campaign review summaries, and assist team members in resolving operational challenges.
Escalate critical issues promptly to minimize wasted advertising spend and prevent lead loss.
Coordinate with relevant stakeholders to ensure timely resolution of campaign-related issues.
Maintain trackers for campaign status, pending tasks, escalations, and team deliverables.
Support junior team members with daily operational activities and workflow coordination.
Required Skill Set
Strong stakeholder management, communication, coordination, and follow-up skills.
Working knowledge of Meta Ads Manager and Google Ads.
Good proficiency in MS Excel and Google Sheets for tracking and reporting.
Ability to prioritize urgent requests, manage multiple campaigns, and resolve operational dependencies.
Strong problem-solving skills, accountability, ownership, and attention to detail.
Ability to coordinate with cross-functional teams and support junior team members.
Good organizational skills with the ability to manage deadlines in a fast-paced environment.
Candidate Profile
2–4 years of relevant experience in digital marketing operations, performance marketing coordination, campaign execution, or team support.
Ability to manage multiple tasks and coordinate effectively across departments.
Proactive approach to identifying operational issues and ensuring timely resolution.
Strong focus on execution, process compliance, and team productivity.

Work arrangement
No