DGM - I2P Ops

Accountabilities:
What is the purpose of the job?
Monitor and improve the Global Invoice to pay process to gain efficiency and effectiveness.
Direct, lead and drive operations & ensure alignment with I2P Operations Strategy.
Develop and implement strategies to improve process productivity
Challenge the status quo and make fact-based recommendations to drive process improvements and defines best in class process solutions
Coach, direct & lead I2P operations managers at Syngenta Global Finance operations
Embed continuous improvement & data driven decision culture.
Establish governance process to create appropriate mitigation strategies for operational risks.
Engage with Business partners to evolve Operations strategies on need basis and review operational efficiency.
Monitor process and operational KPIs to ensure is effectively delivering against Syngenta Global targets and internal and external benchmarks
Initiate and lead innovation, continuous improvement and proof-of-concept initiatives to continually improve service performance or address emerging/unmet customer needs
Support the resolution of critical global service issues and challenges, ensuring appropriate engagement of organizational leadership and escalate if needed
Provide input and support on multiple tactical process and technology initiatives with the view to realize the longer-term overall vision of Invoice to Pay.
Support the change management strategy to effectively implement new technologies & ways of working.
Conceive and implement strategy for Proactive attrition management, talent retention & development, upskilling, cross training, process risk assessment & mitigations
Roll out a Capability Framework to leverage the essential capabilities in the organization to sustain the delivery of operational excellence and a high continuous improvement mindset
Collaboration: Collaborate with Global I2P operation, Business partners, Digital finance, Process Governance, financial compliance to deliver best in class business service. Speaks-up proactively during discussions and influences team thinking, establishing strong relationships to ensure they feel valued and appreciated.
Technology Awareness: Strong Digital Awareness and IT Innovation skillset to understand new technologies and drive the solutions for I2P improvements. Leverages agile way of work and bring new and innovative ways to operate, adding more value to business.
Change Management: Be an advocate for the change, communicates consistently and transparently regarding changes that impact team members, encourages openness and cooperation with others which establishes trust and mutual respect.
Resilience & Persistence: Demonstrates determination in achieving objectives in the face of a challenge and deals with stressful situations with composure and professionalism. Encourages others to stick with a problem until it is solved.
Required Qualifications:
Bachelor’s Degree additionally holds professional Qualification: MBA / CA / ICWA or equivalent Fluent in English
15+ years of relevant experience in the Finance process with a focus on the Global Procure to Pay domain and an excellent understanding of shared services setup and delivery and process transformation
Prior experience to set up and run Global Accounts Payable or Source to Pay as a centralized function
Proven ability to lead teams through process improvements and implementation of standardized processes throughout large organizations
Previous experience of managing global client or internal stakeholders
Experience working in roles supporting global projects
Completed Lean, Opex / Six Sigma certification (Black Belt preferred).
Demonstrates deep functional Finance shared services expertise
Deep understanding of Global Procure to Pay domain
Ability to provide insights to streamline and simplify processes and deliver value
Ability to multi-task and prioritize within a fast-paced, demanding environment
Comfort with ambiguity and willingness to embrace an iterative process
Fundamental knowledge and experience in design and analysis of business processes and systems.
Ability to independently resolve complex issues/problems
Strong influencing skills and ability to get stakeholder buy-in for initiatives and projects
Experience with Finance processes enabled by ERP and AI-based technologies
Track record of compliance, culture maintenance and enforcement
Leading large and diverse team with strong performance management and talent development skills
Desired Qualifications:
Knowledge of automation technology in Accounts payable area
Certification in Change management, Design Thinking, Coaching
Experience of driving process improvements based on insights from process mining

Employment type
Full-time

Work arrangement
No