Marketplace Ecosystem Manager

Marketplace Ecosystem Manager
Business Development & Strategic Partnerships
Manage partner ecosystem in India's wellness, travel, and nutrition sectors.
Source, vet, and onboard partners for ARC OS marketplace.
Negotiate commercial terms and ensure partner compliance.
Develop B2B2C and B2B partnerships for revenue growth.
Build and lead a partnerships team as the marketplace scales.
Key responsibilities:
Build the partner pipeline
Map and prioritise partners across wellness services, products, wellness travel, regenerative services, nutrition, longevity, aesthetics and related categories, in line with ARC's marketplace category map.
Source, pitch and onboard providers, brands, clinics, studios, retreats, travel operators and corporates, and bring them live on the platform.
Negotiate commercial terms, including the partner pledge to the BIORIM regenerative pool, per-purchase redemption caps, commission and take-rate where relevant.
Run a quality-controlled ecosystem
Set and apply vetting standards, credentials, licences and wellness-scope guardrails, so nothing in the marketplace implies diagnosis or prescribing.
Manage onboarding, listings, content and catalogue quality with the product team.
Track partner performance, activation, repeat redemption and member satisfaction, and act on the results.
Grow B2B2C and B2B revenue
Develop B2B2C partners such as studios, resorts, clinics and wellness brands that bring their own members onto ARC.
Develop B2B accounts such as corporate wellness programmes and per-seat subscriptions.
Own targets for active partners, partner GMV and ARC's share of partner pledges.
Build the team and the playbook
Document repeatable onboarding, pricing and partner-success processes.
Hire and lead a partnerships and partner-success team as the marketplace scales.
Prepare for the UAE and Indonesia ecosystems with the wider founding team.
Work with the founders
Align supply with demand from member communities, Seasons and celebrity and ambassador campaigns.
Report weekly on pipeline, onboarding and ecosystem metrics, and travel across India and abroad when needed.
Must have:
5+ years in partnerships, business development, supply or category management, ideally in wellness, health, hospitality, travel, nutrition, aesthetics or marketplaces.
A proven track record of identifying, onboarding and activating partners at scale in India, with an existing network across several wellness categories.
Experience with B2B2C or B2B marketplace models: commissions, revenue share, take rates and partner contracts.
Strong negotiation, commercial and relationship skills, with comfort pitching to founders, clinic owners, resort and travel operators, and corporate buyers.
Hands-on, self-driven and structured, comfortable building from zero without a team and then hiring one.
Excellent written and spoken English; fluency in Hindi and one more Indian language is a plus.
Willingness to travel within India and internationally.
Good to have:
Experience in the UAE or Indonesia wellness, hospitality or travel markets.
Knowledge of wellness regulation and compliance in India, including licensing and consent norms.
Background in loyalty, rewards, referral or community-led growth.
Familiarity with CRM and partner tools, and comfort with data and dashboards.
You will thrive here if:
You want to be part of the founding team and take equity-linked ownership of an ecosystem you build.
You care about regenerative health for people, communities and the environment.
Looks like you, you can apply through link:
https://zafix-ati.com/arc-os/careers/apply/MECML4

Work arrangement
Hybrid