AI Automation Engineer

AI Automation Engineer
Accelerate Performance.
About CAI Software
CAI Software builds purpose-built solutions that help manufacturers, processors, and distributors accelerate performance. Our mission is to enable manufacturers to transform performance through a connected, AI-assisted ecosystem that delivers visibility, control, and continuous improvement. We bring the deep operational expertise and enterprise infrastructure to be a true long-term performance partner.
With 6,200+ active customers worldwide and a market-leading position in every vertical we serve, CAI combines 45+ years of industry expertise with modern AI-driven execution - helping businesses move faster, operate smarter, and perform at their peak. We work across 15+ industries and 10+ countries, guided by three values built into our name: Candor, Accountability, and Impact.
CAI Business Units and the Markets We Serve
CAI Software is organized into three business units: Graphic Communications, Process Manufacturing, and Discrete Manufacturing - aligned to the industries we serve. This structure keeps our teams close to customer needs while operating with the scale and support of a global software company.
This role is part of our Discrete Manufacturing business unit, which delivers software solutions for manufacturers that produce components and assemblies that become part of larger products. Serving small through enterprise manufacturers in industries such as aerospace, automotive, industrial equipment, and engineered products, Discrete Manufacturing focuses on modern execution-connecting planning, production, traceability, and automation to help manufacturers run more resilient, efficient, and predictable operations.
CAI India
CAI India is a strategic investment in the company's future. Our Bangalore Center of Excellence is a place of ownership, expertise, and accountability. Teams in India work on global products end to end, contribute to key decisions, and influence how CAI evolves as a business. This is not a support-led model, but rather a center designed to lead through knowledge, responsibility, and trust.
The Role
You will be the engineer who walks into a business problem, sees the application, dashboard or integration that solves it, and builds it end to end — with AI as your first tool and a full stack of skills behind it. As CAI Discrete's single, self-sufficient builder, you will work with the leaders of Support, Professional Services, Sales, Marketing, Product and Engineering to find manual, repetitive or invisible work and replace it with something that runs on its own: an AI-driven workflow on Claude and tools such as Scribe, a purpose-built internal application, a live executive dashboard, or a data pipeline connecting the systems CAI runs on — NetSuite, Salesforce and Service Cloud, Gong, Mosaic, Aha!, Jira/Azure DevOps and GitHub. This is a hands-on build role; success means things you built are in daily use, manual hours are gone and leadership decides from dashboards you created. You start as the only dedicated AI Automation Engineer in the BU; your track record is what grows the team.
What You Will Build and Do
AI-driven automations: Claude-based agents and workflows that remove repetitive steps in Support and PS first, then Sales, Marketing, Product and Engineering — prompt and tool design, agentic flows, guardrails and evaluation.
Internal applications: Small, purpose-built web applications where no off-the-shelf tool fits, built end to end — React or Angular front end, Python/C#/Node API, SQL database — secured with CAI's identity platform.
Executive dashboards: Weekly-use dashboards for pipeline to revenue, market signals, customer health, engineering productivity and roadmap to shipped, with consistent KPI definitions and AI-generated narrative.
Data connectivity for enterprise applications: Pipelines and connectors pulling enterprise-application data via APIs into a governed data layer with scheduled refresh and quality checks — internal business-system connectivity for analytics, not product integration.
How you work: Scope the need with functional leaders, propose and align before building, ship with source control, CI/CD, tests and documentation, monitor in production, and quantify impact in hours saved, cycle time and adoption.
What We Are Looking For
6+ years of software engineering with demonstrated full-stack delivery — applications you personally built across front end, API and database and supported in production.
Hands-on experience building automations or applied AI workflows with Claude, ChatGPT or comparable LLM tooling; demonstrated build experience, not theoretical interest.
Proficiency in a back-end language (Python, C#/.NET or Node.js/TypeScript), a modern front-end framework (React or Angular) and SQL, including data modeling and query tuning.
Dashboards and data pipelines: Power BI, Tableau or a code-based stack; ETL/ELT design; API integration with SaaS business applications (OAuth 2.0, webhooks, incremental extraction) — ideally two or more of NetSuite, Salesforce/Service Cloud, Gong, Mosaic, Aha!, Jira/ADO, GitHub.
Engineering fundamentals — Git, CI/CD (Azure DevOps, GitHub Actions or Jenkins), automated testing, Azure or AWS, secure handling of credentials and data.
Business instinct to pick problems worth solving, clear written and spoken English with non-technical stakeholders, strong self-direction across concurrent projects, and regular overlap with US business hours.
Role Parameters and Ownership
Bangalore, India; minimum two days per week in office; no travel. Priorities and assignments from the GM, CAI Discrete Manufacturing; engineering standards and cross-BU practice with the Director of Engineering, Bangalore.
High-ownership objectives: initial roadmap within 30 days with execution from month two; monthly status and quarterly outcome reports; hours saved as FTE-equivalent capacity is a standing measure.
How Success Is Measured
• Release testing completed on schedule with a documented go/no-go and no critical escaped defects.
• Automated regression coverage of agreed critical paths, growing every release.
• Stable suites: flaky-test rate kept low and results trusted by the team.
• Shorter regression cycle time through automation.
• Fast, well-documented defect turnaround.
CAI Software provides industry-specific software for manufacturers and asset-intensive organizations. Our mission is to Accelerate Performance for our customers. We are an equal opportunity employer and welcome applicants from all backgrounds.
Why Join CAI
You will build software that runs real factories — the systems that tell operators what to make, capture what happened on the shop floor, and keep supply chains moving. You will be paired with experienced engineers, given ownership of well-scoped features from your first sprint, and exposed to the full product lifecycle: requirements, design, code, test, release and customer feedback. You will learn both modern engineering practices and the manufacturing domain in depth, building a career foundation that is in high demand across the industry.
At CAI, we are building something that matters. With 6,200+ customers across 15+ industries and active investment in AI-driven performance tools, we are positioned to define what the next generation of manufacturing software looks like — and we are building the team to lead that work.
Our four pillars define how we deliver for customers — and how we work:
Built to Fit - Fits how your business runs so performance comes standard
Built to Expedite - Speeds time to performance without heavy lifts or delays.
Built to Deliver - AI turns action and insights into measurable performance.
Built to Scale - Sustains and scales performance without disruption.
CAI Software is an "EEO/Veterans/Disabled employer."
Benefits & Remuneration
Competitive salary and comprehensive benefits package
Hybrid work environment
Generous holiday allowance and additional employee perks
Strong focus on Individual Career Development (IDP)
Clear progression plan with opportunities for a long-term career within the business
Future opportunity to build and lead your own team as the business grows
Exposure to global teams and customers
Be part of a leading ERP software vendor serving Manufacturers, Food & Beverage producers, processors, distributors, and the Print Industry
Join a collaborative, values-led team committed to growing the business and enabling customers to thrive
Equal Employment Opportunity
CAI Software is an Equal Opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, sex (including pregnancy, sexual orientation, and gender identity or expression), religion, disability, genetic information, marital status, veteran status, or any other basis protected by local, state or federal law.
Disability Accom

Work arrangement
No