Senior II Engineer - Commercial Technology

About Us
The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver quality information and services worldwide.
At the FT, curiosity thrives and ambitious thinking is rewarded. Together, we help audiences stay better informed and deepen their understanding of the world around them.
Our Product & Tech teams drive us forward in an ever-evolving digital landscape, delivering cutting-edge products to over one million digital subscribers daily. Our growth relies on a diverse, dedicated and dynamic group of product, tech, delivery and data specialists.
With a supportive culture, entrepreneurial spirit and opportunities at every turn, there are no limits to where your FT career can take you.
Build a newsworthy career at the FT.
Our commitment to diversity, equity and inclusion
We believe everyone should have a fair opportunity to contribute, succeed, and reach their full potential. That means ensuring everyone is heard, respected, and valued, while identifying and removing barriers that may get in the way. Our commitment is to be an employer role model, grounded in inclusion and fairness for all.We want every application to receive fair and thoughtful consideration; therefore, all applications are reviewed by a member of our recruitment team, not by AI.
About you
You are an experienced senior engineer and technical leader with a strong software engineering background and a track record of providing technical direction across business-critical products and platforms.
You combine deep technical expertise with pragmatic engineering judgement. You are comfortable navigating complex systems, shaping architecture, making and facilitating significant technical decisions, and helping engineering teams turn business requirements into secure, resilient and sustainable solutions.
You think beyond individual features and solutions to the long-term health of the technology: architecture, reliability, security, scalability, operability, developer experience, technical debt and the ability of teams to evolve their systems sustainably.
You are comfortable working with engineers, Product, Programme and business stakeholders, communicating complex technical considerations clearly and making thoughtful trade-offs between immediate delivery needs and longer-term technical investment.
You are also motivated by developing engineering capability. While this is not a people-management role, you will mentor engineers, encourage technical ownership, create opportunities for others to develop their expertise and help build a strong engineering culture based on learning, collaboration and constructive technical challenge.
About the team
Commercial Technology is part of the Internal Products group within FT Product & Technology. We are a multidisciplinary group of Engineers, Product Managers and Business Analysts responsible for building and operating the technology platforms that support the FT’s commercial capabilities across Marketing, Sales, Service and Commercial Data.
We are undertaking a significant evolution of our commercial technology landscape, bringing these capabilities together around a more connected Salesforce platform and establishing a strong foundation for how our commercial teams engage with customers and use data.
In Marketing & Commercial Data, we are evolving our marketing technology landscape towards Salesforce Marketing Cloud Next and Data 360, while continuing to operate and transition from established platforms including Bloomreach, Marketo and Legacy Salesforce Marketing Cloud products for B2B & B2C marketing.
In Sales & Service, we are consolidating several Salesforce CRM orgs with their associated processes and procedures into a leaner Commercial Technology estate, utilising data available to us via Data 360, into a setup that aligns with the FT’s future commercial capabilities and setup.
In Commercial Platform, we are establishing a centre of excellence at the heart of the commercial workflow, tasked with ensuring the security, health and viability of our day-to-day commercial operation and providing a primary support route for our business users
The Technical Lead will provide technical leadership for one of the engineering capabilities within Commercial Technology, working closely with the Engineering Manager, Product, engineers, other Technical Leads and the wider Commercial Technology leadership team.
Our Technology
Our Commercial Technology landscape is evolving. Technologies and platforms within or interacting with Marketing & Commercial Data include:
Salesforce Marketing Cloud Next (Advanced Edition)
Salesforce Data 360
Salesforce Sales & Service Cloud
Sales Collaboration & Enablement Tooling
Bloomreach
Marketo
JavaScript / TypeScript
APIs and integration technologies
AWS Technologies
Data platforms and integrations
CI/CD pipelines and developer tooling
GitHub
Monitoring and observability tooling
Jira & Confluence
You do not need experience with all of these technologies to apply. We are particularly interested in engineering leaders who can lead teams through technology change and help engineers develop the skills required for an evolving platform.
What you’ll work on
As Technical Lead within Commercial Technology, you will provide technical leadership for the engineering capability responsible for the delivery, operation and continuous evolution of the FT’s Marketing & Commercial Data technology.
You will be accountable for the technical direction and engineering integrity of the capability, ensuring our technology is secure, resilient, scalable, maintainable and aligned with wider Commercial Technology and FT engineering standards. You will lead architectural thinking, guide significant technical decisions and ensure technical risks, dependencies and opportunities are understood and actively managed.
You will help lead the technical transformation of the FT’s commercial technology landscape, shaping the transition from our established marketing platforms towards Salesforce Marketing Cloud Next, Data 360 and the wider Commercial Technology ecosystem while ensuring our existing technology remains sustainable throughout that transition.
You will work in close partnership with the Engineering Manager – Marketing & Commercial Data. Together, you will provide the complementary people, delivery and technical leadership required to operate and evolve the capability successfully. The Engineering Manager is primarily accountable for people leadership, delivery, capacity and operational coordination, while you will be primarily accountable for technical direction, architecture, engineering standards and technical sustainability.
You will remain close to engineering delivery, working directly with engineers to solve complex technical problems, review and challenge approaches, improve engineering practices and create opportunities for engineers to develop greater technical ownership and expertise.
You will also work with the Principal Engineer, Principal Architect and other senior technical leaders on decisions that extend beyond your capability, ensuring local technical decisions contribute to a coherent and sustainable Commercial Technology landscape.
You will report to the Principal Engineer for the Commercial Technology domain.
Your responsibilities will include
Technical Direction & Architecture
Own the technical direction for the Marketing & Commercial Data capability, ensuring technology decisions align with the wider Commercial Technology strategy and FT engineering standards.
Lead architectural thinking and significant technical decisions across the capability, balancing immediate delivery needs with security, resilience, scalability, maintainability and long-term sustainability.
Establish and champion appropriate engineering standards, patterns and practices across the team.
Maintain visibility of