Inside Sales Engineer

Company Description Thermal Recovery Systems is a privately owned representative and reseller of specialty electrical and mechanical equipment serving the commercial and industrial HVAC community. For over 30 years, the company has focused on the proper application of the products it represents, supporting consultants with equipment selection and specification. Thermal Recovery Systems works closely with contractors to ensure consistent delivery and equipment performance that meets demanding airside requirements. The organization values long-term relationships, technical excellence, and reliable service for its customers.
Role Description The Inside Sales Engineer role is a full-time, in office, position responsible for supporting sales activities related to specialty HVAC equipment. Day-to-day tasks include preparing quotations, reviewing project specifications, and assisting in the selection of appropriate products to meet customer and project requirements. The Inside Sales Engineer will respond to inquiries from consultants, contractors, and end users, providing technical support and clarifying product features and applications. This role also involves coordinating with external sales representatives, maintaining accurate records of opportunities and quotes, and contributing to follow-up communications that help move opportunities through the sales process.
Qualifications
Candidates should possess skills in Inside Sales and Sales for technical products and solutions.
Candidates should possess skills in Quotations and Sales Engineering to prepare accurate proposals and equipment selections.
Candidates should possess skills in Technical Support to assist customers with product application and troubleshooting inquiries.
Strong communication and interpersonal skills, with the ability to explain technical concepts clearly to non-technical audiences.
Experience in HVAC, mechanical, or electrical equipment industries is highly beneficial.
Ability to work independently in a remote environment, manage multiple tasks, and meet deadlines.
Proficiency with standard office software and basic CRM or quoting tools.
Relevant technical education or equivalent professional experience in engineering, HVAC, or a related field is preferred.
Proficiency in answering and returning phone calls, text messages, and emails with a sense of urgency.

Work arrangement
Yes