Logistics Coordinator

Days and Shift Information
Full-time position, typically Monday–Friday during standard business hours (8:00 a.m.–5:00 p.m.).
Occasional overtime or after-hours availability may be required to support shipments outside normal operating times.
Key Responsibilities
Coordinate Shipments: Oversee the full lifecycle of shipments from pickup to delivery, ensuring on-time performance and customer satisfaction.
Carrier Management: Book and manage carrier relationships, securing competitive rates and reliable service while maintaining compliance documentation.
Communication: Serve as the main point of contact between customers, carriers, and drivers to provide updates, resolve issues, and confirm delivery details.
Documentation & Reporting: Maintain accurate shipment records (PODs, BOLs, rate confirmations) and generate performance reports to track load status and margins.
Problem Resolution: Proactively identify and resolve challenges such as delays, equipment issues, and schedule changes to ensure smooth operations.
Work Environment
Professional office environment that is well-lit and climate-controlled.
Work performed primarily using a computer and phone; requires extended periods of sitting and multitasking.
Collaborative team setting with regular interaction with account managers, carriers, and customers.
Bachelor’s degree preferred but not required. Equivalent experience in logistics, supply chain, or customer service will be considered.
Experience
1–2 years of experience in logistics coordination, transportation, or customer service preferred.
Proficiency with logistics software such as McLeod, Mercury Gate, DAT, Truckstop, and E2open.
Strong computer skills, including Microsoft Office Suite (Excel, Teams, Outlook) and Power BI for reporting.
Familiarity with carrier networks and freight operations a plus.
Personality Traits
Excellent communicator with strong verbal and written skills.
Highly organized and detail-oriented.
Quick-thinking problem solver with a solution-focused mindset.
Able to multitask effectively and manage time efficiently in a fast-paced environment.
Team-oriented with a strong sense of accountability and professionalism

Employment type
Full-time

Work arrangement
No