Business Process Analyst

Business Process Analyst: Level 2
Remote
United State
Description
Bachelor's degree.
Individuals with Industrial Engineering like backgrounds would be ideal.
3 years’ experience
Process Discovery & Mapping
Conduct working sessions with stakeholders to understand current processes
Document end-to-end current state processes including decision points, systems, inputs and outputs
Utilize tools like Lucid chart to create detailed process maps, including swim lanes to visually represent workflows and responsibilities across teams or departments
Identify process variations across teams, segments, or functions
Process Analysis & Improvement
Identify bottlenecks, unclear ownership, duplicated effort, manual work, and process gaps
Evaluate opportunities to simplify and standardize processes
Partner with stakeholders to develop future-state process recommendations
Highlight opportunities for automation, improved reporting, or stronger process governance
Documentation
Create standardized process documentation
Maintain an organized repository of process maps and supporting documentation
Must Have for this role:
• Bachelor's degree
• Industrial Engineering like backgrounds would be ideal
• 3 years experience
• Experience in Lucid Chart or Visio
• Experience in Process Mapping
• Excellent communication skills
• Comfortable leading meetings with stakeholders to document process * Nice to have (Plus):
• Excel, Salesforce, Confluence, SharePoint
Cross-Functional Communication
Collaborate with multiple areas of the organization to document processes related to our Enterprise System
Serve as a liaison between departments to ensure accurate and efficient workflows
Comfortable leading meetings with stakeholders to document process

Work arrangement
Yes