Sales Engineer

Company Description Hetronic Systems India Private Limited is an ISO 9001:2015 certified company specializing in advanced radio remote control solutions for cranes, construction machinery, electric chain hoists, and crane safety systems. The company focuses on delivering complete solutions rather than standalone products, supported by strong after-sales service that builds long-term customer relationships. Its expertise includes radio remote controls, electric chain hoists, crane safety solutions and other industrial products. As part of the global HETRONIC network, with manufacturing facilities and sales representatives the company offers innovative safety radio remote controls designed to enhance machine safety and efficiency. Applicants join a progressive organization that values technical excellence, customer support, and solution-driven sales.
Role Description This is a full-time, on-site Sales Engineer role based in Jamshedpur and Angul. The Sales Engineer will identify and engage prospective customers, present technical solutions for radio remote controls, hoists, and crane safety systems, and prepare quotations and proposals aligned with customer requirements. The role involves conducting site visits, performing basic technical evaluations, coordinating demonstrations, and supporting installation and commissioning activities with the technical team. Daily responsibilities include providing pre- and post-sales technical support, responding to customer inquiries, ensuring timely resolution of issues, and maintaining strong relationships with customers and end users. The Sales Engineer will also collaborate with internal teams on sales forecasts, market feedback, and product improvements, while maintaining accurate documentation and reports.
Qualifications
Strong Sales Engineering skills with the ability to translate technical features into customer-focused solutions.
Technical Support capabilities to assist customers with product selection, troubleshooting, and basic commissioning.
Effective Communication skills, both written and verbal, to interact with customers and internal teams.
Diploma or degree in Electrical, Electronics, or related engineering field.
Prior experience in industrial products, cranes, material handling equipment, or safety systems is an advantage.
Ability to work on-site at customer locations and travel as needed.
Proficiency in MS Office and basic CRM or sales reporting tools.

Work arrangement
No