Administrator, Personal Insurance

A path for every ambition.
At HUB, we believe the best work happens when people are given real space to grow and then given the autonomy to exercise it. We power progress and protect ambition: for the clients who count on us, and equally for the people who make that possible every day.
We’re creative thinkers and determined doers, guided by values that show up in how we work together: with empathy, adaptability, accountability and a genuine commitment to one another’s success. We foster bold ideas, celebrate curiosity and share what we know. Because when people grow, the work they do grows with them.
Our purpose is deeply human: to help people navigate the world on their terms, at their speed, toward their future. We hold that same commitment to the people building careers here.
Whether you’re starting out or leveling up, you’ll find the resources to evolve, the support to take on more and a team ready to back you at every stage.
Your ambition has a home here.
Who We Are
We are BC’s largest Insurance Broker and looking for individuals to grow with us! A career at HUB means your career opportunities are endless. From auto, personal or commercial lines, claims, employee benefits, administration, to becoming a full-time producer or account manager, we have a role for you. Our culture is renowned within the industry, and we value our people. Helping our clients protect what matters most is crucial to who we are, and we are on the lookout for those who share the same passion.
POSITION DETAILS
As Administrator, Personal Insurance, you will supports the day-to-day administrative operations of the Personal Insurance division.
Our Burnaby Still Creek head office location is centrally located near Brentwood Town Centre and Gilmore station in the Willingdon Business Park. This location is skytrain accessible with many shops, restaurants and other amenities nearby.
Responsibilities:
Updating, invoicing, performing quality reviews and generating letters using the Broker Management System (EPIC)
Preparing refund requests as required
Scanning & attaching documentation in Broker Management System
Coordinate and handle daily incoming mail (hardcopy and electronic)
Processing outgoing mail
Closing of ICBC transactions and procedures
Review documents for Quality Assurance protocols
Assist in monitoring and maintaining ICBC inventory, back-end inventory
Process and package outgoing mail
Ensure the organization of outstanding documents and storage are in compliance and completed.
Support and/or collaborate with internal stakeholders
Other duties and responsibilities as assigned
Skills, Characteristics & Qualifications
1+ year(s) of experience in an office administrative position is an asset
Strong PC skills i.e. Word, Excel, Power Point and MS Outlook
Excellent time management and proven ability to effectively prioritize work flow
Self-starter and proactive team player
Superior organization
Extremely detailed oriented
Ability to take direction from multiple stakeholders
Level 1 General Insurance License is an asset
Where This Can Take You
We invest in our employees! We offer hands-on coaching and mentorship, alongside extensive training to ensure you succeed, today and tomorrow. Your journey with HUB can open doors to a diverse, rewarding career within the insurance industry and beyond!
What We Offer
Competitive compensation
Company matching RRSP contributions
Tuition financing and career-related training and development
Customizable flexible benefits options for you and your family
Mental and physical wellness initiatives
A positive, collaborative and team-oriented environment
Ongoing personal and career development
Our Culture Starts with You
We are looking for SELF-STARTERS with an ENTREPRENEURIAL mindset who will take OWNERSHIP of their business
We want you to be INNOVATIVE and open to sharing your ideas
You work with URGENCY while providing a high level of PROFESSIONAL SERVICE towards our customers, communities, & colleagues.
You are a TEAM PLAYER who positively impact those around them; We MOTIVATE each other to GROW TOGETHER
You work with a high degree of INTEGRITY and ACCOUNTABILITY
The expected salary range for this position is $40,000 to $43,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. HUB International is proud to offer comprehensive benefit and total compensation packages which could include extended health benefits, disability insurance, RRSP matching, paid-time-off benefits, and eligible bonuses, and commissions for some positions.
What we offer you
We invest in your growth. HUB offers structured training, licensing support and ongoing development opportunities designed to accelerate your career.
Competitive pay with comprehensive health benefits, retirement savings matching and company-paid life and disability plans
Generous paid time off, paid parental leave and a wellbeing program designed to support real work/life balance
A collaborative, high-performing culture with meaningful engagement, community impact through HUB Gives and genuine room to grow your career
The HUB difference
HUB International is one of North America’s largest insurance brokers, delivering risk management, insurance, employee benefits, retirement and wealth management solutions to businesses and individuals across the United States and Canada — through locally led teams backed by national expertise, giving you the agility of a local partner and the reach of a global organization.
We endeavor to make this website accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the recruiting team HUBRecruiting@hubinternational.com. This contact information is for accommodation requests only; do not use this contact information to inquire about the status of applications.