Medical Assistant Lead

Job Description Summary
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Medical Assistant Lead (Certified) - New Clinic Opening January 2027
Be part of something new from the very beginning!
Mosaic Health is opening a brand-new clinic and is seeking an experienced Certified Medical Assistant Lead to help build a high-performing care team and support exceptional patient care from day one. This role is ideal for a strong clinical leader who enjoys mentoring others, improving workflows, and creating an outstanding patient experience.
Position Summary
The Medical Assistant Lead provides advanced clinical support while coordinating daily Medical Assistant workflows, supporting team readiness, and resolving escalated operational issues in a busy Primary care environment.
Working under the direct supervision of a physician or other licensed provider, the MA Lead serves as a key resource for the Medical Assistant team by providing guidance, training, and workflow support while continuing to perform hands-on patient care duties.
This position is perfect for a Certified Medical Assistant who enjoys leadership responsibilities and is passionate about helping teams succeed while delivering exceptional patient care.
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How will you make an impact & Requirements
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Start Date: January 4, 2027
Schedule: Monday-Friday, 7:00 AM - 4:00 PM
No weekends!
Pay Range: $24.00-$30.00 per hour (DOE)
Benefits
Medical, Dental, and Vision Insurance
401(k) with company match
Paid Time Off (PTO)
Paid Holidays
Career growth opportunities
Monday-Friday work schedule
What You'll DoClinical Responsibilities
Room patients and obtain/document vital signs
Review and update patient medical histories and medications
Prepare patients for exams, procedures, and treatments
Assist providers with exams, procedures, specimen collection, and point-of-care testing
Support medication administration and vaccine workflows within scope of practice
Review documentation for accuracy and completeness
Leadership Responsibilities
Coordinate daily Medical Assistant assignments and patient rooming coverage
Ensure exam rooms, equipment, and clinical areas are prepared and operational
Serve as the primary resource for Medical Assistant workflow questions and support
Train and mentor new and existing Medical Assistants on clinical procedures, EHR workflows, documentation standards, and infection prevention practices
Identify workflow challenges and implement practical solutions to improve clinic efficiency
Resolve escalated issues related to patient flow, documentation, supplies, and operational concerns
Partner with providers and clinic leadership to support quality initiatives and process improvements
Monitor work quality and provide feedback to promote consistency and excellence across the team
QualificationsRequired
Current Medical Assistant Certification (Required)
High School Diploma or GED
Current BLS/CPR Certification (or ability to obtain upon hire)
Minimum 3-5 years of Medical Assistant experience
Previous experience mentoring, training, or leading team members
Strong knowledge of clinical workflows, patient care, and electronic medical records (EMR/EHR)
Excellent communication, organization, and problem-solving skills
Preferred
Leadership or Lead Medical Assistant experience
Primary Care or Family Medicine experience
Experience working in a fast-paced ambulatory care setting
Bilingual (English/Spanish) a plus
Why Join Mosaic Health?
This is an exciting opportunity to help launch a brand-new clinic and play a key role in shaping the culture, workflows, and patient experience from the ground up. If you're a skilled Certified Medical Assistant looking to take the next step in your career and make an impact as a leader, we'd love to hear from you.
Apply today and help us build something great from day one!
Job Type: Full-Time
Pay: $24.00 - $30.00 per hour
Schedule: Monday-Friday, 7:00 AM - 4:00 PM
Start Date: January 4, 2027
Location: 402 W. Washington Street Room W041
Indianapolis, IN 46204
Certification Required
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Compensation Range:
$24.20
to
$36.30
The anticipated base salary range represents the Company's good-faith estimate of the compensation it reasonably expects to pay for this position at the time of posting. Actual compensation will be determined based on factors including experience, skills, qualifications, geographic location, internal equity, and business needs.