Deputy Director

Job Description:
Title: Deputy Director
Salary: $87,000 + benefits
Classification: Exempt
Scope of Position
Support the Program Director in the management and delivery of programmatic activities and functions with a focus on special grants and initiatives, performance outcomes, and staff development and training.
Essential Functions
Support and advise program leaders in the development and implementation of track strategies that ensures successful attainment of performance goals and standards set forth by the contract and Workforce Board.
Assist Program Director with special grants, projects and initiatives, and program related tasks
Provide Program Director with regular project status updates and requested reports as needed
Assists the Program Director, managers, and staff to ensure optimal customer flow, service delivery, and data management
Oversee Quality Assurance processes to ensure performance goals and standards are attained, data handling and reporting requirements are met, compliance with scope of services and ISO compliance and audits completed
Ensure data entered on the required systems is current and accurate
Provide managerial support and guidance with new staff onboarding and ongoing staff development trainings
Guide leadership team on HR related items
Supervise assigned personnel; evaluate work; recommend and implement approved disciplinary and/or corrective action
Support the advancement of procedures and process flows that ensure quality service delivery
Aide in writing and development of contracts
Coordinate the development and evolution of vendor and agency partnerships
Other opportunities as available
Education and Experience Requirements
Bachelor’s degree required; and a minimum of 3 years of professional experience in public administration, human services or a related field with at least one year of management or supervisory experience in workforce development
Position requires 50% regional travel to ensure presence and system-wide support.
Excellent communication and problem solving skills
Ability to gather and synthesize information from a wide variety of people and sources
Must have notable experience in team-oriented environment
Proficiency in Microsoft Office with a high proficiency in Microsoft Excel and Access
EDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.