Spanish-Speaking Business Analyst– CRM & SFA

Spanish-Speaking Business Analyst- CRM&SFA
Poland, Warsaw | On-Site | Fixed Term Contract |
ABOUT THE ROLE
We are looking for an experienced Business Analyst / Senior Business Analyst to support CRM and Field Sales Force initiatives.
You will act as the key link between local business stakeholders and global product and technical teams, translating commercial and operational needs into clear requirements and supporting delivery throughout the project lifecycle.
This role is suited to someone who can quickly understand the business context, work independently and take ownership of deliverables in a dynamic, international environment.
WHAT WE ARE LOOKING FOR
Proven experience as a Business Analyst, preferably within CRM, Field Sales Force or commercial technology projects
Fluent Spanish and English, with the ability to lead business discussions in both languages
Experience working with international, cross-functional and distributed teams
Strong requirements gathering, process analysis and documentation skills
Strong stakeholder management and communication skills
Ability to communicate effectively with both business and technical audiences
Good understanding of system integrations, data flows and business processes
Ability to work independently, take ownership and deliver value with minimal ramp-up time
Strong analytical, problem-solving and delivery-focused mindset
PREFERRED QUALIFICATIONS
Experience with Field Sales Force platforms
Experience in FMCG, consumer goods or field sales environments
SAP experience, particularly in integration scenarios
Experience with Agile or Scrum delivery environments
Experience supporting UAT, go-live and user adoption activities
Portuguese language skills
WHAT YOU WILL DO
Work closely with stakeholders across Iberia to understand business needs, processes and priorities
Elicit, analyse and document business and functional requirements
Translate requirements into clear user stories and functional specifications for product and technical teams