Live opening · Posted 18 hours ago
At a glance
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About the role
Description supplied by the original job listing.
Company Overview:
When it comes to IT solution providers, there are a lot of choices. But when it comes to providers with innovative and differentiating end-to-end service offerings, there’s really only one: Zones – First Choice for IT.TM
Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, Zones, a Minority Business Enterprise (MBE) in business for over 35 years, specializes in Digital Workplace, Cloud & Data Center, Networking, Security, and Managed/Professional/Staffing services. Operating in more than 120 countries, leveraging a robust portfolio, and utilizing the highest certification levels from key partners, including Microsoft, Apple, Cisco, Lenovo, Adobe, and more, Zones has mastered the science of building digital infrastructures that change the way business does business ensuring whatever they need, they can Consider IT Done. Follow Zones, LLC on Twitter @Zones, and LinkedIn and Facebook.
Position Overview:
The Manager, Software Orchestration leads the Software Orchestration team and works across Software, Cloud, and Security functions to convert strategy into coordinated execution. The role drives operational alignment, functional improvement, tool utilization, go-to-market readiness, and cross-divisional collaboration across PPM, Sales, Supply Chain, Operations, Solution Centers, Marketing, Services, Digital Transformation, and IT.
This leader also directs the business analysis capability supporting Software Orchestration. The role supervises analysts responsible for developing frameworks, analytical models, dashboards, tools, and standardized processes that help data influence decisions at all levels. The successful candidate combines people leadership, operational management, quantitative analysis, stakeholder influence, and the ability to shape both the Software Orchestration and analytics roadmaps.
What you’ll do as a Manager Software Orchestration:
Employees employed in the role of Manager Software Orchestration shall be required to apply their independent mind and demonstrate intellectual abilities in their decision-making.
The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Strategy, Orchestration, and Execution
• Establish strategic goals and direction for the development, implementation, maintenance, continuous improvement, and execution of Software Orchestration functions and projects.
• Translate Software, Cloud, and Security priorities into coordinated plans, roadmaps, workstreams, milestones, and measurable outcomes.
• Coordinate cross-divisionally to align teams around critical business needs and drive execution across functional boundaries.
• Bring cross-team roadmaps together into a cohesive strategic vision and communicate that vision to key stakeholders across Zones.
• Drive business cadence by measuring and tracking critical projects, identifying obstacles, preparing decision-ready content, and presenting during stakeholder discussions.
• Identify areas where process, policy, tooling, data, or operating-model improvements can unlock value and improve execution.
• Drive strategic guidance toward improved software quoting and discounting workflows.
• Lead process research and analysis to improve functional performance, handoffs, consistency, and scalability.
People Leadership and Team Development
• Manage and support Software Orchestration team members, including direct reports and matrixed indirect reports.
• Lead, coach, and mentor analysts and orchestration professionals; set clear priorities, expectations, and standards for quality and execution.
• Enable training and development through cross-team collaboration, knowledge sharing, structured feedback, and practical coaching.
• Balance team capacity and reallocate resources toward high-priority efforts as business needs change.
• Maintain oversight of work intake and ad hoc requests to ensure assignments are appropriately scoped, prioritized, and completed.
• Build a collaborative, accountable team culture focused on data-informed decisions, stakeholder outcomes, and continuous improvement.
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