Field Trainer

The Field Trainer provides leadership, coaching, and guidance to employees while supporting operational excellence, safety compliance, and customer satisfaction. This role partners closely with facility management to support AWP's core values and mission of protecting our customers' people, business, and time.
The Field Trainer is responsible for conducting new hire, recurrent, and compliance-related training; performing job site inspections; coaching employees on safe work practices; and ensuring work zones are installed in accordance with company standards and all local, state, and federal regulations. This role also serves as a key resource for employee development, customer engagement, and continuous improvement initiatives within the operation.
Responsibilities:
Maintain all required traffic control, safety, supervisor, and instructor credentials.
Conduct new hire onboarding, recurring training, and skills development programs for employees.
Perform regular job site inspections using established audit and inspection tools to verify compliance with company policies, safety standards, and traffic control requirements.
Ensure employees are working safely, following proper procedures, and receiving required breaks.
Verify work zones are installed and maintained in accordance with company, local, state, and federal regulations.
Build positive working relationships with employees and customers during site visits.
Support facility compliance initiatives and ensure company safety requirements are consistently met.
Protect employees, customers, company assets, and the public through the promotion and enforcement of safe work practices.
Investigate incidents, identify root causes, and assist in developing corrective and preventative actions.
Monitor and track the utilization of personnel, equipment, and project resources.
Coach and develop employees on traffic control standards, safety expectations, and company policies.
Provide constructive feedback to employees and management regarding performance, training needs, safety compliance, and operational effectiveness.
Assist management with performance improvement efforts and disciplinary processes when necessary.
Lead and facilitate team meetings, training sessions, and toolbox talks.
Attend and participate in customer safety meetings, pre-construction meetings, and project planning discussions.
Develop and maintain strong customer relationships while supporting operational and business objectives.
Resolve customer concerns in a professional and timely manner while delivering exceptional customer service.
Perform other duties as assigned.
Associate's or Bachelor's degree preferred.
Qualified candidates must possess a minimum of two (2) years (4,000 hours) of work zone temporary traffic control experience. Five (5) years (10,000 hours) of experience is strongly preferred.
Must possess all of the following:
ATSSA Flagger Certification (90% or higher score preferred).
ATSSA Traffic Control Technician (TCT) Certification (90% or higher score preferred).
ATSSA Traffic Control Supervisor (TCS) Certification (90% or higher score preferred).
Current ATSSA Traffic Control Supervisor (TCS) Certificate.
One (1)+ year of management or supervisory experience preferred.
Teaching, training, coaching, or presentation experience preferred.
Strong leadership, communication, and coaching skills.
Excellent verbal and written communication skills.
Strong organizational skills with the ability to complete detailed documentation accurately.
Ability to collect, organize, and analyze data on a regular basis.
Strong motivational and interpersonal skills.
Demonstrated ability to engage teams and utilize effective team-building techniques.
Intermediate proficiency with Microsoft Office applications and customer relationship management (CRM) systems, including PowerPoint, Outlook, and Excel.
Must be able to follow safe work practices and all company safety policies.
Must maintain a valid driver's license with a driving record free of suspension or revocation.
Physical Requirements & Working Conditions:
The employee must be able to successfully perform the essential functions of this position, including -
Work hours may vary based on business and staffing needs.
Typical workweek of 40-50 hours, including occasional weekends and holidays.
Frequent work in outdoor environments, including exposure to heat, cold, humidity, rain, dust, and asphalt.
Frequent exposure to vehicle and equipment exhaust, moving vehicles, and active construction zones.
Ability to work safely in a loud work environment.
Ability to lift, carry, push, and pull up to 50 pounds.
Ability to stand, walk, and perform strenuous physical labor for extended periods of time.
Ability to maintain good manual dexterity and multi-limb coordination.
Ability to work safely under changing and sometimes adverse field conditions.

Employment type
Full-time

Work arrangement
No