Medical Assistant 3

Petaluma Health Center's mission is to provide high quality health care with access for all in Southern Sonoma County & West Marin. We pride ourselves on our Patient-Centered care while maintaining an engaging environment for our staff. The Center accomplishes this mission through collaborative, innovative programs, services and referral resources that meet the economic needs of the entire community.
FULL TIME EMPLOYEE BENEFITS:
21 Days of Paid Time Off
10 Observed Holidays
Medical Insurance (Entire deductible paid by us!)
30 Chiropractor and Acupuncture visits per year included with enrollment in our health insurance plans (Kaiser and WHA)
Dental Insurance
Vision Insurance
Gym Membership Discounts at Active Wellness Center and 24-Hour Fitness!
401K Matching after 1 year of employment
Flexible Spending Account, Dependent Care FSA
Life Insurance (included at no cost to the employee)
Long Term Disability (included at no cost to the employee)
Employee Assistance Program (included at no cost to the employee)
Summary: The Medical Assistant 3 ensures optimum patient care through the efficient rooming of patients, exhibiting excellent communication with patients and other staff, performing medical procedures, providing patient education, follow-up care instructions, completing daily documentation, and training or supervising of other staff.
Areas of Responsibility:
Patient Care:
Independently functions, under supervision, in three or more of the MA roles including the Flow Coordinator, the support role for the Flow Coordinator, and MA trainer
Builds relationships with patients, staff and providers to ensure excellent customer service
Manages patient concerns or incidents
Rooms patients, obtains and documents vital signs including height, weight, BMI, temperature, respirations and blood pressure
Collects and documents patient history and current state of health
Prepares treatment rooms, equipment and supplies in a timely manner to ensure optimum flow
Provides patient education and follow-up care instructions
Performs panel management and non-visit tasks as assigned by provider or nurse
Provides advanced Medical Assistant services to obstetric patients, if trained to do so
Adequately performs the role of a lead Medical Assistant at the School Base Health Centers and Mary Isaak Center, if trained to do so
o Oversees the School-Based Health Center and coordinates a team of medical assistants, acts as liaison with school staff and community advisory council.
o Front and Back Office duties and responsibilities including inventory, stocking supplies, and checking on all equipment
o Outreach to community regarding PHC’s services offered
Communication:
Builds relationships with patients, staff and providers to ensure excellent customer service
Communicates clearly with providers, other staff and patients to promote optimum clinic flow
Excellent verbal and written communication skills with demonstrated ability to communicate clearly and effectively at all levels
Recommends improvement in processes and practices through the proper channels
Takes accurate messages and responds in a timely manner
Functions independently as the Flow Coordinator to ensure optimum patient flow
Communicates with Team Manager on the status of the team and any urgent issues that arise
Medical Procedures:
Follows PHC policies and procedures in accordance with the Medical Assistant III position
Performs routine screening procedures, such as hearing and vision tests, and documents findings
Performs various medical assistant procedures, including but not limited to: finger sticks for hemoglobin checks; ear washes; nebulizer treatments; urine dipsticks; specimen collection for throat and/or urine cultures; wound cleaning; PPD placement; INR; glucose; HCG; and Hemoglobin A1C
Administers immunizations and documents accurately in the electronic health record & CAIR
Documentation:
Practices standard safety precautions, to ensure safety to self, other staff and patients including handling of contained waste, sharps and cleaning the Ultrasound machine and EKG Machine