Digital Content & Marketing Manager

Unbound Now is ending human trafficking by identifying victims, supporting survivors, seeking justice, and leading system change. We are motivated by our faith in Jesus and work each day as individuals driven by hope, oriented towards service, and committed to excellence. To learn more about our values, please read our Statement of Faith.
Job Title: Digital Content & Marketing Manager
Job Status: Full-time, Exempt
Job Location: HQ - Ft. Worth, TX
Job Summary: The Digital Content & Marketing Manager supports the Communications team by executing Unbound Now's digital marketing and communications strategy. This role is responsible for creating and executing engaging content across social media, email marketing, graphic design, and website communications to increase brand awareness, strengthen community engagement, support fundraising efforts, and advance the organization's mission.
The ideal candidate is a creative storyteller, organized project manager, and collaborative communicator who enjoys bringing campaigns to life with compelling visuals, engaging copy, and strategic digital content while maintaining a consistent, recognizable brand.
Compensation: Annual salary
Benefits: Unbound Now is proud to offer a premier benefits package that prioritizes the health and financial security of our team members and their families:
100% Employer-Paid Health Insurance: We cover 100% of medical premiums for both the employee and their family.
Employer-Paid Life Insurance: Fully covered for the employee at no cost.
Retirement Savings: 401(k) plan with a 3% salary match (eligible after 90 days; 1-year vesting).
Dental & Vision: Comprehensive plans available at the employee’s expense.
Schedule/Availability: 8:30 a.m.-5:30 p.m., Monday through Friday, with a one-hour lunch break. Occasional weekends and evenings are required as needed.
Working conditions: Work is performed in a normal office environment or other professional environment. Work duties may, on rare occasions, be performed in an environment requiring exposure to weather extremes, fumes, odors, and noise.
Travel: This position requires occasional travel in or out of state for training and/or office visits.
Responsibilities:
Execute the organization's digital marketing and communications strategy in collaboration with the Communications team.
Implement annual, quarterly, and monthly communications calendars.
Coordinate and align messaging across social media, email marketing, website content, fundraising campaigns, and events.
Identify opportunities to increase audience engagement and strengthen the organization's digital presence.
Stay current on social media trends, emerging technologies, and nonprofit marketing best practices.
Manage the organization's social media platforms, including Facebook, Instagram, LinkedIn, X, TikTok, YouTube, and emerging platforms.
Create, schedule, publish, and optimize content across all digital channels.
Write engaging captions and calls to action that reflect the organization's voice.
Monitor comments and messages while fostering positive community engagement.
Support campaign execution through coordinated social media efforts.
Design digital and print marketing materials, including:
Social media graphics
Flyers and brochures
Event collateral
One-pagers
Infographics
Presentation materials
Fundraising and donor communications
Digital advertisements
Maintain brand standards and ensure visual consistency across all communications.
Develop and manage branded templates within Canva and Adobe Creative Suite.
Manage email marketing campaign execution that supports fundraising, donor stewardship, volunteer recruitment, advocacy, and organizational updates.
Build, schedule, and test email communications.
Monitor campaign performance, including open rates, click-through rates, and engagement metrics.
Write engaging copy for social media, email campaigns, website content, blogs, and marketing materials.
Capture and share stories that highlight the organization's impact, programs, donors, and community partners across digital channels.
Ensure messaging aligns with established brand voice and organizational priorities.
Assist in updating website content, landing pages, and campaign materials as needed.
Coordinate website updates to support organizational initiatives and fundraising campaigns.
Ensure digital content is accurate, visually engaging, and aligned with brand standards.
Apply basic SEO best practices to improve discoverability.
Monitor digital performance across social media, email marketing, website traffic, and online campaigns.
Track key performance indicators, including audience growth, engagement, email performance, and campaign effectiveness.
Prepare monthly reports with insights and recommendations to improve future communications.
Work closely with the Director of Communications to execute strategic marketing initiatives.
Collaborate with Development, Regional Directors, Programs, and Leadership teams to support fundraising campaigns, events, volunteer recruitment, and organizational communications.
Assist with communications planning and project management for organizational initiatives.
Desired Outcomes:
Increased Engagement: Growth in donor, partner, and community engagement through compelling, consistent messaging across all channels.
Brand Consistency: All communications, print and digital, reflect Unbound Now’s brand voice, visual identity, and standards of clarity and excellence.
Survivor-Centered Messaging: Survivor input is consistently incorporated into communications, ensuring messaging is strengths-based, trauma-informed, and hope-filled.
Expanded Reach: Significant increase in social media presence, website traffic, and media coverage that elevates Unbound Now’s mission and impact.
Effective Campaigns: Successful execution of targeted campaigns that drive fundraising, advocacy, and program awareness goals.
Internal Alignment: Leadership and staff across offices have the tools and guidance needed to communicate effectively with stakeholders.
Positive Public Perception: Strengthened trust and credibility with stakeholders, resulting in increased support from donors, foundations, and partners.

Employment type
Full-Time

Work arrangement
No