Live opening · Posted 17 hours ago

Customer Service Technical Specialist (Trodo SIA / Latvija)

Trodo · Mārupe, Mārupes novads
Bamboohr No Full-Time
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At a glance

The key details from the original listing.

Posted 17 hours ago
CompanyTrodo
LocationMārupe, Mārupes novads
Job typeFull-Time
Work modeNo
SourceBamboohr
ListedPosted 17 hours ago

About the role

Description supplied by the original job listing.

The Role
Passionate about cars and know your way around automotive parts? We’re looking for someone who combines strong mechanical knowledge with a customer-focused approach to help customers find the right parts for their vehicles.
Responsibilities:
Navigate car parts catalogues efficiently to identify and locate automotive components, ensuring accurate and timely order processing
Assist customers with automotive-related and general inquiries, helping them identify and select the correct parts
Follow company communication guidelines and maintain the required tone of voice
Spot potential issues in customers’ component selections and provide expert recommendations for suitable alternatives when needed
Requirements:
Strong knowledge of the automotive industry, particularly car parts catalogues and automotive components
Excellent communication and interpersonal skills
A genuine passion for automobiles and enthusiasm for staying up to date with industry developments
Good English language skills, essential for communicating with foreign customers
What we offer:
Extended health insurance
Flexible benefits (extra holidays or paid GYM)
Growth & development opportunities
Employee Purchase Program
Mental health support program
Fruits (and ice cream during summer), and refreshments in the office
Family-friendly workplace
Celebrations of employee's important life moments
Team buildings and corporate events
Trodo was founded in 2013 by two young IT enthusiasts (and brothers) from Latvia and an experienced rally and car maintenance veteran from Norway. Trodo continues to grow by offering online services that prioritize a positive user experience, hoping that anyone who uses Trodo's services for the first time will become a dedicated repeat customer.
Find out more about work and life at Trodo!
Stay connected with us on our official platforms:
Love Trodo (Life at Trodo): Facebook | Instagram | LinkedIn | TikTok
Trodo Official Accounts: Facebook | Instagram | TikTok
Don't forget to Like & Follow to stay updated!

Employment type
Full-Time

Work arrangement
No

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