Laundry Pro Part Time

SpinJoy Laundry Pro – Job Description
Full-Service Laundry Partner Inside Walmart Supercenters
Location: 6625 South Memorial Drive Tulsa, OK 74133
Reports To: SpinJoy Location Supervisor / Store Manager
Employment Type: Part-Time or Full-Time (Hourly)
Pay Rate: $14.00 per hour (depending on experience and performance; Oklahoma minimum wage applies)
Effective Date: February 2026 (Launch Period)
About SpinJoy
SpinJoy is a fast-growing, full-service laundry partner located inside select Walmart Supercenters in Oklahoma and beyond. We make "Laundry Made Easy" by letting customers drop off their laundry, shop in Walmart, and pick up fresh, folded clothes in about 90 minutes. Our mission is to save time for busy Oklahoma families and shoppers while delivering clean, professional, eco-friendly service in a bright, welcoming space.
Job Summary
As a SpinJoy Laundry Pro, you are the friendly, professional face of the brand inside Walmart. You handle every step of the customer experience—from greeting walk-ins, processing drop-offs, operating equipment, folding laundry, to ensuring fast, accurate pickups. You help create a positive, efficient, and spotless environment that turns laundry into a convenient, delightful part of a Walmart trip.
Key Responsibilities
Customer Service & Engagement
Greet every customer with a warm "Welcome to SpinJoy! How can we help?" and a smile
Explain the simple drop-off process, app setup, and 90-minute turnaround
Answer questions using SpinJoy’s Q&A database (e.g., pricing, eco options, stain treatment)
Assist with heavy bags, special requests (fragrance-free, special care notes), and app downloads/sign-ups
Handle complaints with empathy, offer solutions (discounts, rewash), and escalate to supervisor when needed
Laundry Processing & Operations
Receive, weigh, tag, and bag laundry using QR code system
Load/unload large-capacity washers and dryers; follow load-size guidelines for detergent and cycles
Perform eco-friendly stain pretreatment when requested
Fold laundry neatly at organized stations (pair socks, wrinkle-free results)
Inspect final loads for quality before handing to customers
Maintain spotless workspace: daily cleaning checklists, lint trap removal, machine wiping, spill management
Safety & Hygiene
Wear provided uniform and PPE (gloves, aprons) when handling soiled items or chemicals
Follow all safety protocols (emergency shutoffs, hazard reporting)
Never mix customer loads—ensure strict separation
Handle lost items (pockets, sharps) per lost-and-found and disposal procedures
Comply with Oklahoma medical marijuana law: valid licenses respected, but no impairment on duty (especially safety-sensitive tasks)
Team & Performance
Log new customer activations in the app for spiff bonuses ($2–$5 per activation) and monthly contest points
Participate in training modules (operations, safety, customer service, SpinJoy Certified Laundry Pro badge)
Work collaboratively in a family-like culture; celebrate wins and support teammates
Maintain phone-free focus during shifts (emergencies handled via manager)
Required Qualifications
High school diploma or equivalent
Positive attitude, strong customer service skills, and reliability
Ability to stand/walk for entire shift, lift up to 50 lbs (laundry bags, supplies)
Basic math skills
Comfortable using smartphone/tablet for app and QR scanning (training provided)
Flexible availability (including weekends and evenings—Walmart store hours)
Preferred Qualifications
Previous retail, hospitality, or laundry/laundromat experience
Familiarity with cleaning equipment or basic machine operation
Enthusiasm for eco-friendly practices and helping busy Oklahoma families
Benefits & Perks
Competitive hourly pay + spiff bonuses for every new customer activation
Monthly Activation Contest with cash prizes and team bonuses
Paid training and certification (SpinJoy Certified Laundry Pro)
Uniform provided
Opportunity for advancement (e.g., shift lead, supervisor) as SpinJoy expands in Oklahoma
Work in a clean, modern, bright environment inside Walmart
Schedule Expectations
Full-time: ~37 hours/week (with benefits eligibility where applicable)
Part-time: 15–30 hours/week (flexible shifts)
Shifts: Early (7:00 AM–3:30 PM), Mid (10:30 AM–7:00 PM), Late (2:30 PM–11:00 PM) with staggered lunches
Oklahoma law: No mandatory breaks for employees 16+ (but encouraged and scheduled for well-being)
How to Apply
Submit resume and brief note about w

Employment type
Part-Time

Work arrangement
No