Navigate Forward Program Coordinator

Navigate Forward Program Coordinator
Date: 9/16/26
Status: Hourly/full time
Location: Midland
Immediate Supervisor: Navigate Forward Program Manager
Job Summary
We are seeking a detail-oriented and community-focused Social Services Coordinator who will connect our neighbors to resources they need to address the root causes of hunger and food insecurity. Resources will include educational opportunities, food, hygiene items and other resources available in the community that will help our neighbors thrive and become self-sufficient. The coordinator will be responsible for building partnerships with organizations in the communities to facilitate resources for neighbors in need. Additionally, it will provide case management and follow up to ensure a permanent solution is achieved. The coordinator will support families for at least one year.
Duties and Responsibilities
Provide comprehensive, multi-lingual, client centered assistance to individuals seeking assistance
Assist families with resources and supplies
Respond to all referrals
Collaborate with community partners and surrounding counties
Track usage and incoming family statistics
Maintain compliance with grants and food pantry regulations
Maintain inventory
Connecting and referring clients with other agencies
Assist client in gathering all required documentation if necessary
Collect data and required program forms as directed by the scope of work and formal processes
Participate in online webinars, program training, conferences, audits
Perform other related duties and assignments as required
Qualifications
High school diploma or GED, preferred associates degree
Previous experience in administrative support, customer service or human services, nonprofit experience preferred
Strong organizational, time management, and problem-solving skills
Ability to manage multiple projects and meet deadlines
Excellent verbal and written communication skills, with a focus on mission-driven
Proficient in Windows, Microsoft Word, Excel and Outlook
Comfortable interacting with community partners, agencies, and the public
Ability to set your own priorities and work independently
Ability to handle sensitive information with confidentiality
Positive attitude and willingness to collaborate with staff and the community
Honest, dependable, and committed to fighting hunger in West Texas
Bilingual preferred
Company vehicles will be provided for work-related travel when available. Ability to drive alone within our 19-county radius. Mileage reimbursement is available for personal vehicle use.
Ability to lift, push, pull over 50 lbs.
Work indoors and outdoors in all types of weather elements
Valid driver’s license required
Must pass a background check
Ability to work evenings or weekends for events
Benefits
Health benefits available on the 1st after 60 days
Paid life insurance
Generous paid time off (PTO)
Paid holidays
Optional 401(k) retirement plan with up to 5% matching
Optional Aflac insurance
Application Information
Position open until filled:
Please send resume to: Nancy Salcido/Director of Human Resources
nsalcido@wtxfoodbank.org or apply in person

Employment type
Full-Time

Work arrangement
No