Assistant Supervisor, Guest Arrival | 18+ | Part-Time | Sesame Place San Diego

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
Help lead and inspire a team to deliver great guest experiences from the get-go. You’ll model and perform the highest standards of service as you foster a positive atmosphere for everyone you come into contact with.
Get ready to help us show our best right when guests first show up! You will supervise, train, and counsel Ambassadors and perform the job duties you’re supervising in Guest Arrival areas such as:
Parking Lot
Ticketing
Turnstiles
Reservation Check-In Area
Track labor, including daily scheduling and break management
Oversee opening and closing procedures
Maintain a clean and safe environment for all team members, guests, and animals
Develop team members through training, feedback and coaching
Ensure compliance with all relevant regulations and policies
Create and maintain team rotation grid
Respond to guest and team member needs
Report project status to Supervisors and Managers
Ensure strict adherence to all cash handling procedure
What it takes to succeed:
During peak season, at least 4 days of unrestricted availability with one day being a weekend day, and availability to work holidays
During the off season, at least 3 days of unrestricted availability with one day being a weekend day, and availability to work holidays
At least 18 years old
Valid state driver’s license
Ability to complete CPR/AED training/certification
Ability to be certified on all attractions
Outstanding communication, public speaking, problem solving and interpersonal skills
Ability to remain calm and professional during challenging situations
Computer proficiency with MS Office
Comfortable working outdoors, around water and at heights up to 350 ft.
Previous cash handling experience and ability to work multiple selling systems
Ability to train on and use protective gear
Flexibility in working varied hours
Related Bachelor’s degree preferred
Previous leadership experience highly desirable
Compensation: $17.50 per hour
Starting Base Pay:
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.