Supervisor, Guest Arrival | 18+ | Part Time | Sesame Place San Diego

Join us at Sesame Place and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Come and play an important part on our incredible team today!
What you get to do:
Ensure a safe environment for all team members, guests, and animals
Responsible for the development of Assistant Supervisors, OJTs, and team members by providing training, feedback and coaching
Maintain the highest level of cleanliness in the park, conduct quality inspections of assigned areas, and follow up on any improvement opportunities
Ensure compliance to all state/federal regulations, park policies, and department procedures
Assist in the creation and adjustment of labor line schedules to maximize our resources
Maintain resources as needed to complete work assignments
Ensure assigned work areas are within projected financial plans, this includes both revenue and expenses as assigned
Assist the Director and Managers in various projects to improve park operation
Handle conflicts between guests and/or team members seeking a win-win solution within company guidelines and strategic objectives
Know and ensure team members follow all policies and procedures outlined in the team member handbook
Ensure all team members provide exceptional guest service
Perform other miscellaneous tasks as required
What it takes to succeed:
Have a high school diploma or equivalent and be at least 18 years old
At least 1 year proven leadership experience and a good understanding of labor and expense management.
Able to successfully complete provided CPR/AED training/certification
Capable and willing to become trained and certified at all areas within the Operations departments
Excellent written and verbal communication skills and comfortable speaking in front of large groups of guests and team members
Able to multi-task and adapt to changes in a fast paced working environment
Have a working knowledge of Microsoft Office applications
Able to stand for long periods of time; able to lift 25 pounds and push/pull 50 pounds; comfortable working at heights up to 60 feet, around water and able to walk in sand
Able to assist in ride testing by riding all park rides
Available to work varying shifts or hours, which may include days, evenings and nights
2 or more years leadership experience preferred
3 years guest service experience preferred
Possession or pursuit of a bachelor’s degree preferred
A valid state driver’s license with the ability obtain a company driver’s license preferred
Comfortable working at heights 150 feet preferred
Compensation: $19.50 per hour
Starting Base Pay:
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.