Customer Service Representatives (CSR)

Position : Customer Service Representatives (CSR)
Position Purpose : The CSR will be responsible for managing the Executive Lounge and assisting in protocol duties in an effective and efficient manner.
CORE JOB FUNCTIONS:
Monitor the Executive Lounge, before, during and after usage so that standards are met and maintained.
Provide to the guests an exceptional level of customer service at all times.
Provide protocol service as and when the need arises.
Any other duties associated with the job classification will be assigned.
MINIMUM REQUIREMENTS:
A minimum of five (5) passes at CSEC; grades 1-3 and/or
Two (2) years working experience.
Must possess human interaction skills
Customer service oriented (must be able to communicate effectively at all levels)
Must be polite, presentable, and be able to work independently.
Applicant must be confidential, pay attention to details, and good use of initiative.
Must be able to work flexible hours (holidays/weekends).

Employment type
Full-Time

Work arrangement
No