Order Management Intern

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.
Our Core Purpose: We ensure mobile technology works so that people can focus on what matters.
Our Core Values:
Genuine and Respectful
Pride in Everything We Do
Excellence through Innovation
Obsessed with Customer Success
Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.
We are actively looking for highly motivated professionals with a positive attitude who desire to be part of our growing team.
Role Title: Order Management Intern
Location: Silver City, Pasig, Metro Manila (Hybrid)
About the Role:
The Order Management Intern supports the end-to-end order processing cycle, ensuring accuracy, efficiency, and timely fulfillment.
Key Responsibilities:
Assist in the creation, review, release, and transmission of purchase and sample orders to the warehouse for fulfillment
Inspect and process invoices accurately and in a timely manner
Proactively communicate inventory status and updates to OEM and international partners
Support business operations, including special pricing requests, quotations, and freight estimates
Participate in weekly open order reviews and provide updates to internal teams and external partners
Document recurring processes to ensure continuity and ease of handover to backups or successors
Identify and recommend improvements to existing business processes
Collaborate with the allocation team to ensure accuracy and efficiency in order allocation
Support the team with graphic design needs, particularly for marketplace listings and postings
Perform additional tasks and responsibilities as assigned
Qualifications:
Educational background in Supply Chain Management, Logistics, Order Management, or a related field
Basic knowledge or experience in graphic design
Strong English communication skills (written and verbal)
High attention to detail and accuracy
Willingness and amenability to work on a night schedule and hybrid work set-up in Silver City, Pasig
Success Factors:
Accurately processes orders and invoices on time
Communicates clearly and proactively with internal teams and partners
Provides reliable support for international orders, pricing, and logistics
Keeps order tracking and updates consistent and up to date
Documents processes clearly for continuity
Identifies and suggests simple process improvements
Works effectively with cross-functional teams
Stays responsive, organized, and adaptable to changing tasks

Employment type
Full-Time

Work arrangement
No