Warehouse Specialist

Welcome to Pioneer Square Brands, a dynamic and innovative company at the forefront of the consumer goods industry. Committed to delivering high-quality products, we take pride in our dedication to excellence, creativity, and customer satisfaction. With a diverse portfolio featuring renowned brands (Brenthaven, Gumdrop, and VAULT), our mobile technology accessories ensure our customers achieve successful technology deployments. Our team comprises passionate individuals united by a shared vision to shape the future of our industry. If you are seeking a challenging and rewarding position in a fast-paced environment where your ideas are highly valued, join us at Pioneer Square Brands and become an integral part of our exciting journey.
Our Core Purpose:
We ensure mobile technology works so that people can focus on what matters.
Our Core Values:
Genuine and Respectful
Pride in Everything We Do
Excellence through Innovation
Obsessed with Customer Success
Pioneer Square Brands has a global footprint with office locations in High Point, North Carolina, and Manila, Philippines.
We are actively looking for a highly motivated and energetic professional with a positive attitude who desires to be part of our growing team.
Warehouse Specialist
Location: High Point, NC
About the Role:
The Warehouse Specialist is responsible for supporting the efficient day-to-day operations of the warehouse, ensuring accurate receiving, storage, inventory control, order fulfillment, and shipping activities. This role requires hands-on experience in a warehouse, logistics, distribution, or manufacturing environment and a demonstrated ability to provide leadership, coordinate workflow, and drive operational efficiency.
The ideal candidate has at least one year of experience serving as a Warehouse Supervisor, Team Lead, Lead Associate, or in a similar position with responsibility for directing work, training team members, prioritizing tasks, and ensuring productivity. This individual serves as a key operational leader on the warehouse floor, maintaining safety, quality, and service standards while helping the team meet daily objectives.
Key Responsibilities:
Warehouse Operations
Receive, inspect, and process incoming shipments accurately and efficiently
Pick, pack, stage, and ship customer orders according to established procedures
Ensure inventory is properly stored, labeled, and organized within the warehouse
Perform cycle counts and inventory audits to maintain inventory accuracy
Investigate and resolve inventory discrepancies, shipping errors, and operational issues
Maintain accurate records in warehouse management systems (WMS), ERP systems, or inventory tracking tools
Operate warehouse equipment safely, including forklifts, pallet jacks, hand trucks, and scanners, where certified
Leadership & Team Coordination
Coordinate daily workflow and assign priorities to warehouse associates to ensure timely completion of operational goals
Lead by example in productivity, safety, attendance, and quality standards
Monitor work output and make real-time adjustments to maintain operational efficiency
Train, mentor, and onboard new warehouse team members
Serve as the primary point of contact for floor-level operational issues and escalations
Help drive continuous improvement initiatives that increase productivity and reduce waste
Communicate effectively with warehouse management regarding staffing, workflow bottlenecks, and operational needs
Other related tasks and responsibilities
Safety, Quality & Compliance
Promote a strong culture of workplace safety and compliance
Ensure adherence to OSHA guidelines, company policies, and warehouse procedures
Conduct routine safety checks and report hazards immediately
Support quality control processes to ensure accurate shipments and inventory integrity
Maintain a clean, organized, and audit-ready warehouse environment utilizing 5S and best-practice warehouse standards
Required Qualifications:
Minimum 3 years of experience in a warehouse, logistics, distribution center, manufacturing, or supply chain environment
Minimum 1 year of experience as a Warehouse Lead, Team Lead, Shift Lead, Supervisor, or similar role with responsibility for directing workflow, coordinating team activities, and influencing operational performance
Demonstrated ability to lead and motivate Team Members even without requiring formal supervisory authority
Strong understanding of warehouse processes, inventory management, shipping, receiving, and order fulfillment
Experience using warehouse management systems (WMS), ERP systems, RF scanners, or inventory tracking software
Ability to prioritize multiple tasks in a fast-paced environment
Strong organizational, problem-solving, and decision-making skills
Proficiency with Microsoft Office applications, particularly Excel
Ability to lift up to 50 pounds and perform physical warehouse duties as required
Preferred Qualifications
Forklift certification or ability to obtain certification
Associate degree in Supply Chain, Operations, Logistics, or related field
Experience supporting KPI-driven warehouse operations
Core Competencies:
Leadership & Accountability
Takes ownership of warehouse performance and daily execution.
Influences and motivates team members through example and action.
Holds self and others accountable to operational standards.
Organization & Execution
Maintains exceptional attention to detail.
Effectively prioritizes competing demands.
Consistently follows through on commitments.
Communication
Communicates clearly across all levels of the organization.
Escalates issues proactively and provides solutions.
Facilitates effective coordination between shifts and departments.
Continuous Improvement
Identifies opportunities to improve efficiency, safety, and quality.
Adapts quickly to changing priorities and business needs.
Supports process improvement initiatives and best practices.
Physical Requirements:
Ability to stand, walk, bend, climb, and lift throughout the workday.
Ability to lift and move materials weighing up to 50 pounds.
Ability to work in varying warehouse and manufacturing conditions, including exposure to noise, dust, and temperature fluctuations.
Success Metrics
Inventory accuracy rate
Order fulfillment accuracy
On-time shipping performance
Productivity and throughput targets
Safety compliance and incident reduction
Team training effectiveness
Warehouse organization and audit readiness
Continuous improvement contributions
People development
Ideal Candidate Profile: A highly organized, hands-on warehouse professional who has successfully led teams or coordinated warehouse operations in a manufacturing, distribution, or logistics environment. This individual is respected on the floor, takes ownership of results, and naturally drives productivity, accountability, and operational excellence even without having formal direct reports.

Employment type
Full-Time

Work arrangement
No