Spa Coordinator

Spa Coordinator
Aurora Medical Spa — Cape Girardeau, MO
Applies to: All candidates in or near Cape Girardeau, MO
Use case: Full-time front desk and operations role at our Cape Girardeau location
Purpose
Aurora Medical Spa is hiring a full-time Spa Coordinator for our Cape Girardeau, MO location. This is a role for someone who genuinely loves people, thrives in a fast-paced environment, and wants to be part of a close-knit team that has built real roots in the Southeast Missouri community. If you are looking for more than a front desk job - and you want to grow within a brand that invests in its people - we would love to meet you.
About Aurora Medical Spa : Cape Girardeau
Cape Girardeau is a community that takes care of its own - and so does Aurora.
Aurora Medical Spa was founded in 2006 in Des Peres, MO, and has spent nearly two decades building a reputation for clinical excellence, genuine client care, and a team culture that professionals are proud to be part of. Our Cape Girardeau location brings that same standard to Southeast Missouri, serving a loyal regional client base that includes clients who travel from surrounding communities specifically to visit our team.
With 13 providers and support staff, our Cape Girardeau team is established, experienced, and deeply connected to the community it serves. These are not transactional client relationships - they are long-standing connections built on trust, consistency, and the kind of personalized care that keeps people coming back year after year.
We are a certified Great Place to Work®, and our Cape Girardeau team lives that out every day. Whether it is supporting a colleague through a packed schedule, celebrating a team milestone, or going the extra mile for a longtime client, this team shows up for each other the same way they show up for the people they serve.
The Spa Coordinator at Aurora Cape Girardeau is more than an operations role - it is a relationship role. The clients who walk through our doors are neighbors, regulars, and familiar faces. The person in this seat sets the tone for every single one of those interactions.
About the Role
This is a full-time, in-person position responsible for daily operations and client experience at our Cape Girardeau clinic. As Spa Coordinator, you are the connective tissue between our clients, our providers, and the clinical schedule - the person who keeps the day running smoothly while ensuring every client feels genuinely welcomed and well cared for.
You will manage scheduling with precision, coordinate treatment flow, handle financial transactions, and lead membership and retail conversations with confidence. Equally important is the energy and professionalism you bring to the team environment - Cape Girardeau clients notice the culture here, and the Spa Coordinator plays a significant role in shaping it.
Who Thrives in This Role
Our best Cape Girardeau Spa Coordinators share qualities that go beyond skill - here is what we look for.
Community-Minded
You understand that Cape Girardeau is a place where relationships matter and reputations are built over time. You treat every client - new or returning - with the kind of warmth and attentiveness that makes them feel like they belong here, because in this community, they do.
Operationally Reliable
You manage multiple responsibilities at once without losing accuracy, professionalism, or composure. Scheduling precision, follow-through, and documentation are areas where you hold yourself to a consistent standard - because you know the whole team depends on it.
Confident in Client Conversations
You can discuss services, memberships, and retail products naturally and knowledgeably, guiding clients toward the right decisions without pressure. You understand that in a market like Cape Girardeau, trust and education do the selling - not tactics.
A True Team Contributor
You add to the team environment rather than simply working within it. You support your providers, communicate with care and professionalism, and contribute to a culture that the Cape Girardeau community notices and appreciates.
Growth-Oriented
You see this role as a career opportunity, not just a position. You are open to feedback, invested in your own development, and motivated by the idea of growing alongside a team and a brand that are equally invested in you.
How to Apply
Apply at auroramedicalspa.com/careers/open-positions. Our postings appear on third-party sites we don't control, and applications through those sites may not reach us. Aurora only contacts candidates from an email address ending in @auroramedicalspa.com and never asks for payment or your Social Security number during the interview process.
Responsibilities
Day-to-day duties at our Cape Girardeau, MO clinic.
Deliver a high-level, welcoming client experience from check-in through check-out
Manage provider schedules with accuracy, efficiency, and proactive communication
Coordinate daily treatment flow to keep appointments on time and service quality consistently strong
Maintain accurate client records and process financial transactions with care and precision
Present and discuss services, treatment packages, and membership options with confidence and warmth
Support retail recommendations and client education on products and aftercare protocols
Partner with providers to support strong rebooking rates and long-term client reten

Employment type
Full-Time

Work arrangement
No