Service Desk Associate

Now Hiring: Service Desk Associate (Part-Time) Location: The Club at Los Gatos
The Club at Los Gatos is looking for energetic and service-minded individuals to join our Service Desk team! At The Club, we are committed to creating a best-in-class member experience by delivering outstanding service, fostering a welcoming environment, and working together as a strong, supportive team.
About the Role
As a Service Desk Associate, you’ll:
Greet and check in members as they arrive
Provide accurate and friendly information about club programs and services
Ensure the front desk and facility is well-stocked and organized
Maintain clear communication with team members via Slack
Handle basic maintenance or inventory needs and report issues
Respond to and document member incidents as needed
Create a warm and welcoming atmosphere for all members and guests
Qualifications
Reliable and punctual
Excellent phone and communication skills
Calm and friendly under pressure
Confident, professional demeanor with strong customer service focus
Details
Shift: Openings, Mids, Afternoon, Closing
Pay: $16.90 – $17.50/hour
Job Type: Part-time
Environment: Friendly, wellness-focused, fast-paced team setting
Expected hours: 10 – 30 per week

Employment type
Part-Time

Work arrangement
No