Stylist

Who are we?
Surmesur is redefining the custom clothing experience. Our showrooms combine technology, craftsmanship, and personalized service to create garments designed to fit each client’s life, style, and ambitions. Our mission is simple: deliver an unforgettable “Wow” experience while helping our clients become the best version of themselves every day. We are currently seeking a Stylist to join our showroom in Pittsburgh. This is a full-time opportunity for someone passionate about fashion, client relationships, and delivering exceptional service in a fast-growing, innovative retail environment. At Surmesur, your success is tied directly to your creativity, your initiative, and your ability to build meaningful relationships with clients.
True to our values:
At Surmesur, our team lives by four guiding principles:
Be Better: We constantly strive to improve our craft, our service, and ourselves.
Be Creative: We encourage innovation, new ideas, and bold thinking in everything we do.
Take Action: We own the client experience and go above expectations to deliver our signature “Wow” effect.
Have Fun: We believe great work happens in a positive and collaborative environment.
What do we offer?
Competitive base salary (based on experience)
Uncapped commission program
$550 clothing allowance every 6 months
Group savings program
Comprehensive training in custom clothing, styling, and client experience
Ongoing coaching and professional development
Who are you?
You are someone who thrives on helping others look and feel their best. You combine style expertise, emotional intelligence, and a strong sales mindset. You are:
Passionate about fashion, personal style, and client experience
Detail-oriented and highly organized
Entrepreneurial and motivated by performance
Confident in building relationships and networking
Comfortable using technology and digital tools
A strong communicator who listens well
Adaptable and eager to learn
A team player who takes initiative
What are the responsibilities of the position?
Client Experience & Styling
Conduct personalized consultations to understand each client’s lifestyle, needs, and style goals
Advise clients on fit, fabrics, styling, and wardrobe building
Take precise measurements and guide clients through the customization process
Conduct fittings and ensure garments meet Surmesur quality standards
Follow up with clients throughout the production process
Create memorable experiences that result in repeat business and referrals
Relationship Building & Sales
Develop long-term client relationships through proactive outreach and follow-ups
Maintain a personal client book and drive repeat business
Identify wardrobe opportunities and recommend additional pieces when appropriate
Achieve and exceed individual sales goals
Deliver the Surmesur “Wow” experience with every interaction
Showroom Operations
Maintain an organized, professional, and visually inspiring showroom environment
Assist with visual merchandising updates and product presentation
Keep client records and order details updated in internal systems
Stay informed on new collections, fabrics, and company standards
Support team initiatives and daily showroom operations
What experience do you need?
2–3 years of customer service experience
2–3 years of sales experience, preferably in retail, fashion, or luxury environments
Knowledge of men’s fashion or custom clothing is an asset
Experience working with CRM systems or Google Workspace tools
Strong communication and interpersonal skills
Excellent organization, time management, and prioritization
Diversity, Equity & Inclusion
At SURMESUR, we subscribe to the principle of employment equity and invite women, visible minorities, native people, people with disabilities, LGBTQ2S+ people and otherwise marginalized people to apply. The following actions have also been taken to make our workplace more inclusive:
A diverse Leadership Team, bringing different perspectives and experiences to decision-making.
Leave to care for a child or an elderly person.
A written and enforced anti-harassment and anti-discrimination policy, with mechanisms in place to address and remedy the problem.
Training on harassment in the workplace.
Job offers are published on several sites, ensuring that the maximum number of candidates are reached.

Employment type
Full-Time

Work arrangement
No