Risk & KYC Manager

About Us
Global Tech Markets’ mission is to help organizations grow, evolve, and thrive. By integrating modern technology with the best people, we drive businesses forward in sustainable and smart ways. We do this by offering a range of specialist services, from which our partners can pick and choose depending on their needs.
Our range of expert services have been crafted to help businesses modernize and thrive at any point in their journey. They include support, sales, VIP, CRM, Payments, Payouts, Anti-fraud, Risk Management, and more. Whether they’re just starting out and need a hand, or have a huge project in the pipeline, we’re here to guide them and do the heavy lifting where needed.
Our values center on providing our assistance in a friendly and human fashion, cutting out the corporate tape to deliver a practical and holistic service. We build trust, and value long-term partnerships that allow our customers, and our team to grow together.
Role Overview
We are seeking a highly analytical and leadership-driven Risk & KYC Manager to oversee our client onboarding, due diligence, and financial crime prevention frameworks. In this role, you will lead a specialized team of analysts, manage high-risk escalations, and ensure strict compliance with global Anti-Money Laundering (AML) and Know Your Customer (KYC) regulations. You will serve as the core bridge between operational execution and regulatory oversight.
Responsibilities:
Team Leadership: Supervise KYC analysts and onboarding specialists, conducting performance reviews and training.
Risk Assessment: Evaluate high-risk client profiles, making independent risk-mitigation recommendations.
Policy Enforcement: Update and implement standard operating procedures for AML/KYC compliance and adapt them to changing regulations.
Resolve escalations: Act as the final checkpoint for complex investigations.
Audit quality: Perform regular internal risk audits and compliance testing.
Report activity: Investigate and file suspicious activity reports (SARs).
Cross-Functional Liaison: Act as the main point of contact between operations, legal, compliance, and senior leadership.
Requirements:
Bachelor’s degree in Law, Finance, Business Administration, or Criminology.
Experience: Minimum 5+ years in AML/KYC operations, with 2+ years in a leadership role.
Prior experience in the iGaming sectors is a must.
Deep understanding of AML, CTF (Counter-Terrorist Financing), and KYC laws.
Strong problem-solving and risk-based decision-making abilities.
Clear reporting skills for key performance indicators (KPIs) and escalation management.
Our reward to you is:
Competitive remuneration package and social benefits.
Food vouchers.
Premium Health Insurance coverage.
Discount on Multisport / CoolFit card.
Free snacks and beverages in the office and Happy Hour on Fridays.
Friendly environment with colleagues ready to share their experience.
Team-building events and activities.
Great office building location in Sofia, Office X, blvd 51 Cherni Vrah, next to Mall Paradise.
If you are interested, please send us CV in English.
All applications will of course be treated in the strictest confidentiality.
Only the short-listed candidates will be contacted!

Employment type
Full-Time

Work arrangement
No