Building Manager

Organization Overview
Community Land Trust (CLT) is a social purpose real estate developer focused on creating inclusive communities that people are proud to call home. Established in 2015 and part of the CHF BC group of social enterprises, CLT manages a portfolio of more than 34 properties, representing over 2,600 homes across British Columbia, with an additional 1,200 homes in development and construction. Today, CLT oversees approximately $1.25 billion in real estate assets and is supported by a team of more than 50 professionals committed to advancing affordable housing and resilient communities.
Purpose of the Position
The Building Manager is responsible for the overall day-to-day management, operation, and administration of assigned housing co-operative communities. As the primary on-site representative of Community Land Trust (CLT), the Building Manager works independently to oversee property operations, support residents and Boards of Directors, coordinate maintenance and contractors, and ensure communities are safe, well maintained, financially sustainable, and operating in accordance with co-op governance requirements, policies, and applicable legislation.
The Building Manager serves as a key liaison between residents, Boards of Directors, contractors, and CLT staff, exercising sound judgment, problem-solving abilities, and professionalism to support the successful operation of each community.
Key Responsibilities
The full-time Building Manager works on-site at housing cooperatives throughout the Lower Mainland and your responsibilities will include:
Property Operations
Oversee the day-to-day operation and administration of assigned housing co-operative
Manage competing operational priorities and make appropriate decisions and recommendations to support the effective operation of the property
Conduct regular inspections of buildings, grounds, common areas, and facilities to identify maintenance needs, safety concerns, and operational risk
Monitor, identify, and escalate health, safety, security, maintenance, and operational risks as appropriate
Ensure compliance with CLT policies, co-op Rules and Bylaws, and applicable legislation
Support emergency response activities and coordinate resolution of urgent operational issues as required
Support the process for filling vacant units in accordance with co-op Rules, policies, and applicable requirements
Maintenance Coordination
Receive, assess, and coordinate maintenance requests and work orders
Coordinate annual unit inspections and resident turnover inspections
Obtain contractor quotations, coordinate contractor access, and oversee contractor performance and completion of work
Coordinate preventative, routine, and urgent maintenance activities
Monitor building conditions and recommend maintenance priorities and capital repair requirements
Track maintenance expenditures and support long-term building maintenance planning
Resident and Administrative Support
Respond to member inquiries, concerns, complaints, and conflicts in a professional, respectful, and timely manner
Assist in resolving complex member concerns while balancing operational requirements, co-op policies, and community interests
Prepare correspondence, notices, reports, and operational documentation
Maintain housing charge registries and assist with housing charge administration
Maintain accurate and confidential member, property, and operational records
Financial Administration
Support the preparation of annual operating budgets and provide operational information required for financial planning
Process invoices and ensure supporting documentation is submitted accurately and on time
Assist with housing charge calculations, arrears tracking, and other financial administration activities
Facilitate arrears management, payment processing, and collection activities.
Administer petty cash and support month-end financial processes.
Provide information and documentation required by Accounting and other CLT departments
Monitor operating expenses and identify potential budget variances or concerns
Board and Community Relations
Serve as a key liaison between the housing co-operative Board of Directors, members, and Community Land Trust
Support and implement Board decisions while maintaining appropriate governance and management boundaries
Provide accurate operational information, recommendations, and updates to Boards of Directors
Prepare reports, meeting materials, and supporting documentation for Board meetings and Annual General Meetings.
Attend and assist with Board meetings, Annual General Meetings, and occasional evening meetings as required
Build and maintain positive working relationships with volunteer Boards, members, contractors, and stakeholders
Effectively navigate challenging situations, differing perspectives, and conflict while supporting the best interests of the co-operative community
Skills and Qualifications
2-3 years of recent experience managing multi-unit residential, strata, or housing community properties, including operational oversight, contractor coordination, resident relations, financial administration, and day-to-day property management.
Education in Business Administration, Real Estate Management, Property Management, or a related field, or an equivalent combination of education and experience
Strong knowledge of building maintenance, project coordination, and contractor management
Excellent customer service, communication, and conflict resolution skills
Strong organizational, time management, and problem-solving abilities
Basic bookkeeping and financial administration experience
Proficiency with Microsoft Office applications, including Outlook, Word, and Excel
A high level of professionalism, integrity, discretion, and attention to detail
The following would be considered assets:
Experience with Yardi Voyager
Experience working with housing co-operatives
Knowledge of co-operative governance principles and Board operations
Experience working within nonprofit, affordable housing, or community-focused organizations
Working Requirements
Flexibility to attend occasional evening meetings, Annual General Meetings, site visits, or operational activities outside regular business hours as required
Ability to travel frequently throughout the Lower Mainland and work on-site at multiple housing co-operative communities
Valid BC Driver's License and access to reliable transportation is considered an asset
Equity, Diversity and Inclusion
CLT Development Services Society is an equal opportunity employer. We hire based on merit and are strongly committed to equity, diversity and accessibility. Upon request accommodation will be provided throughout the recruitment, selection and/or assessment process to applicants with disabilities. We value diversity and encourage applications from individuals of all backgrounds and experiences.
Compensation
$69,500 to 73,500 per year plus comprehensive benefits, including RRSP match
Placement within this range will be determined according to the candidate's relevant experience, qualifications, and demonstrated competencies.
We thank all applicants for their submissions, however, only persons selected for an interview will be contacted.
This job description, as others, has been designed to indicate the general nature and level of work performed by the incumbent assigned to this role. It is not designed to necessarily comprise of or to be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of an employee or contractor assigned to the job.
To perform the job successfully, an employee is expected to perform each essential responsibility satisfactorily. These requirements are representative, but not all-inclusive of the knowledge, skills, and abilities required to serve in the role.

Employment type
Full Time Permanent - CLT 40 Hrs

Work arrangement
No