Senior Project Manager | Gestionnaire de projets senior

Company Overview
Jesta I.S. is a leading supplier of ERP software for the apparel, footwear, and soft-goods industries. Our global client base includes many recognizable brands and continues to grow.
Position Summary
We're looking for a strategic and client-focused Senior Project Manager who thrives on delivering complex ERP implementation projects and building trusted relationships with enterprise clients.
In this role, you'll lead large, multi-stream ERP programs from planning through successful delivery, working closely with clients and cross-functional teams to ensure projects are completed on time, within scope, and within budget. You'll play a key role in driving delivery excellence, managing project risks, mentoring project managers, and helping shape the future of our PMO.
If you're passionate about enterprise software, client success, and leading high-impact projects in a collaborative environment, we'd love to hear from you.
Responsibilities
Lead complex, multi stream or multi project programs across enterprise ERP implementations
Engage with client leadership to ensure alignment on delivery strategy, implementation sequencing, and prioritization decisions.
Own integrated delivery planning across multiple workstreams, vendors, or delivery teams
Drive portfolio level risk management, proactively identifying systemic risks and mitigation strategies
Mentor Level I and Level II project managers, providing coaching on delivery excellence and client engagement
Influence PMO governance, standards, and methodology improvements across Professional Services
Support executive level reporting, forecasting, and delivery performance analysis
Manage end to end delivery of client projects, including scope definition, planning, execution, monitoring, and closure
Develop and maintain detailed project plans, schedules, budgets, and risk registers for ERP implementation and consulting engagements
Serve as the primary day to day point of contact for clients on assigned projects, ensuring clear communication and expectation management
Coordinate cross functional resources across Professional Services, Development, PMO, and Support to meet project deliverables
Identify, assess, and proactively mitigate project risks, issues, and dependencies, escalating when required
Track and report on project status, financials, and milestones using standard PMO governance and reporting tools
Support user acceptance testing (UAT), go live readiness, and post implementation transition activities
Contribute to continuous improvement of project delivery methodologies, templates, and best practices
Qualifications
Education
Bachelor’s degree in Business, Information Systems, Project Management, or a related field, or equivalent professional experience
PMP certification or equivalent project management certification is considered an asset
Formal training in Agile, Scrum, or hybrid delivery methodologies is considered an asset
Experience
7+ years of experience leading complex ERP programs or portfolios
Proven experience managing client-facing projects with multiple stakeholders
Experience delivering ERP, SaaS, or complex technology implementations
Strong understanding of project financials, scope control, and delivery governance
Experience with retail, wholesale, or supply chain ERP implementations (preferred)
Exposure to global or multi-client delivery environments (preferred)
Experience working within a PMO-driven organization (preferred)
Tools & Systems
Microsoft Copilot
Microsoft Outlook, Teams, SharePoint
Microsoft Project, Azure DevOps
Project planning and scheduling tools
Resource management and utilization tools
Financial tracking and reporting tools
Risk and issue management tools
Virtual collaboration and client meeting platforms
Skills & Abilities
Strong project planning and execution skills
Client-facing communication and stakeholder management
Risk identification and mitigation
Cross-functional coordination and collaboration
Financial tracking and budget management
Organizational and prioritization skills
Problem solving and critical thinking
Ability to manage multiple projects and priorities
Effective use of Microsoft Copilot for analysis, drafting, and reporting
Data-informed decision making using AI-supported insights
Digital fluency and adaptability in cloud ERP environments
Continuous improvement mindset
Attention to detail and accountability
Professional judgment and resilience
Ability to manage escalation efficiently
English proficiency (spoken and written): Required due to regular communication and collaboration with clients and partners in other provinces of Canada and the United States.
Benefits
Health coverage (medical, dental, disability, and life insurance)
Wellness program (gym membership reimbursement)
Professional growth (training platforms, career development fee subsidy, etc.)
Company events
Referral program
Flexible schedule
Additional Information
This is a hybrid role, 2 days working in the office in Montreal, QC is required. Remote setting could be considered for exceptional candidates.
Travel required: up to 30% across Canada and U.S.A.
We thank all applicants for their interest. However, only shortlisted candidates will be contacted.
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Présentation de l’entreprise
Jesta I.S. est un fournisseur de premier plan de logiciels ERP pour les industries de l’habillement, de la chaussure et des biens de consommation. Notre clientèle mondiale comprend de nombreuses marques reconnues et ne cesse de croître.
Résumé du poste
Nous sommes à la recherche d’un·e gestionnaire de projets senior stratégique et orienté·e vers le succès client, qui souhaite piloter des projets d’implantation ERP d’envergure et bâtir des relations de confiance avec des clients d’entreprise.
Dans ce rôle, vous dirigerez des programmes ERP complexes à multiples volets, de la planification jusqu’à la livraison, en collaborant étroitement avec les client·e·s et les équipes multidisciplinaires afin d’assurer des livraisons dans les délais, selon la portée prévue et le budget établi. Vous jouerez également un rôle clé dans l’excellence de livraison, la gestion des risques, le mentorat des gestionnaires de projets ainsi que l’évolution des pratiques et de la gouvernance du PMO.
Si vous êtes passionné·e par les logiciels d’entreprise, la réussite client et la gestion de projets à fort impact dans un environnement collaboratif, nous aimerions vous rencontrer.
Responsabilités
Diriger des programmes ERP complexes comportant plusieurs volets ou plusieurs projets simultanés.
Collaborer avec la direction des client·e·s afin d’assurer l’alignement sur la stratégie de livraison, le séquencement de l’implantation et les priorités.
Assurer la planification intégrée des livrables à travers plusieurs chantiers, fournisseurs et équipes de livraison.
Piloter la gestion des risques à l’échelle du portefeuille en identifiant de façon proactive les risques systémiques et les stratégies d’atténuation.
Agir comme mentor auprès des gestionnaires de projets de niveaux I et II en les accompagnant dans l’excellence de livraison et la gestion des relations client.
Contribuer à l’évolution de la gouvernance, des standards et des méthodologies du PMO au sein des Services professionnels.
Soutenir les rapports destinés à la direction, les prévisions et l’analyse de la performance des projets.
Gérer l’ensemble du cycle de vie des projets clients, incluant la définition de la portée, la planification, l’exécution, le suivi et la clôture.

Employment type
Full-Time

Work arrangement
No