Hospitality - Part time - Bayfield Cafe

About Wonderstate Coffee
For us, coffee is a source of wonder. Since 2005, Wonderstate has roasted earnest and extraordinary coffees that honor relationships and champion our collective future. As the 2010 Roast Magazine Roaster of the Year and five-time Good-Food award winner, our mission continues to expand with three cafes and strong customer relationships in grocery stores, coffee shops, and offices around the Upper-Midwest and all over the country. Yet like the Driftless region we call home, we know you don’t have to be big to make an impact. From our industry-leading minimum price guarantee to farmers, to our 100% solar powered roastery, 5% Giving program, and embracing a healthy work-life balance for all staff, we’re working to do our part.
We're seeking collaborative, curious, and kind people to join us and to build our collective future, together.
Position Overview
Hospitality is an ambassador for Wonderstate and holds the responsibility for providing our customers with a cafe experience that brings Wonderstate’s core values to life. Hospitality at Wonderstate demonstrates our value of “Excellence. Always.” by preparing and serving high quality coffee and products, maintaining an impeccably clean workspace, and facilitating a hospitality experience that is second to none. Hospitality works closely with Cafe Manager, Front of House and Back of House to achieve the café’s goals.
Benefits
Telehealth, Dental & Vision*
Supplemental Insurance*
Retirement Plan
Wellness & Commuter Reimbursements
Free coffee to each employee
Shift meals & drinks
Wonderstate discount on food, beverages & merchandise
*Benefits eligible to employees working 20 hours or more per week.
Core Responsibilities
Prepare stellar coffee drinks that convey Wonderstate’s dedication to Excellence. Always.
Provide every customer with a positive experience centered in joy and wonder
Honor relationships within the team by giving and receiving feedback respectfully, expressing gratitude to others, and actively contributing to a positive team environment
Greet guests as they enter the cafe
Take customer orders within the POS system
Process all forms of payments efficiently, accurately and honestly
Provide efficient and personable customer service
Knowledge of Wonderstate coffees, café drinks, and food products (including dietary restrictions).
Brew and maintain batch coffee, as well as hot and iced teas.
Knowledge of merchandise (especially the brewing equipment).
Stock disposables and set up bar areas for service and throughout the shift.
Wash and keep dishes and glassware stocked.
Setup dairy & sugar station.
Stock silverware.
Package bakery food items.
Maintain cleanliness of bar space, dining area and merchandise area; along with other areas within the cafe
Take out trash from the bar & dining area.
Setup and breakdown of outdoor patio space. Proper storage of patio furniture.
Follow Food Safe Serve and state sanitation guidelines
Identify regular customers
Exemplify the core values of Wonderstate Coffee.
Supervisory Responsibilities: None
Requirements & Desired Skills
Ability to communicate clearly and promptly with coworkers, customers and vendors
Demonstrate strong multitasking skills.
Clear, friendly communication.
Desire to continually be challenged and grow as a professional.
Passion for ethically sourced, organic, high quality coffee and food, and supporting farmer cooperatives.
Work Environment
Schedule varies each week
Weekend hours are required
Participation in quarterly deep clean process at least once a year
Participation in special events or catering on occasion
Participation in monthly staff meetings required
Physical demands include bending, lifting 30 lbs repeatedly, repetitive movements and standing for long hours
Hours, Wage & Location
Onsite, Bayfield, WI
Non-exempt, Part-time
Tipped position - startin

Employment type
Part-Time (Cafe, under 20 hours)

Work arrangement
No