Live opening · Posted 17 hours ago
At a glance
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About the role
Description supplied by the original job listing.
Network Solutions Engineer – Field Services (San Diego Area)
Full-Time | Competitive Compensation + Benefits
About GigaKOM
For more than 15 years, GigaKOM has delivered enterprise-level IT solutions to California K–12 school districts, higher education institutions, state and local agencies, and commercial organizations. Through partnerships with leading manufacturers and distributors, we provide secure, scalable networking, wireless, security, and infrastructure solutions across the state.
As we expand our presence in California, we are seeking a Network Solutions Engineer – Field Services based in the San Diego Area to support both client implementations and strategic technical engagements. This role combines remote flexibility with on-site client support as needed throughout the region.
In addition to hands-on deployment responsibilities, this position works closely with the Sales Team during the pre-sales process—participating in discovery meetings, validating technical requirements, and helping design practical, scalable solutions aligned with client objectives. The Network Solutions Engineer will assist in developing solution architectures, reviewing configurations, and providing technical expertise during proposal development.
The role also includes supporting and executing Proof of Concept (PoC) environments, pilot deployments, and technical demonstrations to validate solution performance and ensure alignment with customer expectations. As a trusted technical advisor, this individual will consult directly with IT leaders and stakeholders to assess current infrastructure, recommend improvements, and guide long-term modernization strategies.
This is a highly collaborative, client-facing position ideal for an engineer who enjoys bridging technical execution with consultative solution design.
What You’ll Do
Implement & Deploy Network Solutions
Install, configure, and support enterprise switching, routing, wireless, and security solutions
Perform system upgrades, migrations, and infrastructure rollouts
Execute implementation plans aligned with approved designs
Ensure solutions are deployed according to manufacturer best practices
Pre-Sales Engineering & Technical Consulting
Participate in client discovery sessions with Account Executives
Validate technical requirements and recommend appropriate architectures
Assist with bill of materials (BOM) development and configuration review
Provide technical input for proposals, RFP responses, and solution documentation
Deliver technical presentations and whiteboard sessions
Proof of Concept & Solution Validation
Design and execute PoC and pilot deployments
Validate solution performance, scalability, and security
Troubleshoot and refine configurations prior to full deployment
Provide post-PoC recommendations and optimization guidance
Field Services & Client Support
Provide on-site technical support and troubleshooting
Conduct site assessments and infrastructure evaluations
Maintain strong client relationships during and after implementation
Deliver knowledge transfer and post-deployment support
Documentation & Continuous Improvement
Maintain accurate technical documentation
Provide feedback to sales and engineering teams based on field experience
Stay current on product updates, certifications, and best practices
Qualifications
8+ years of experience in networking or infrastructure engineering
Experience supporting enterprise-level deployments
Strong hands-on experience with switching, routing, wireless, and network security
Experience supporting pre-sales or client-facing technical engagements
Excellent troubleshooting and problem-solving skills
Strong communication and presentation abilities
Preferred Experience
Experience supporting California SLED or K–12 clients
Hands-on experience with Cisco, HPE, Aruba, Extreme Networks, and similar platforms
Relevant certifications (CCNA, CCNP, Aruba, or equivalent)
Experience participating in RFP processes and competitive solution positioning
Compensation & Benefits
Competitive base salary
Performance-based incentives
Medical and dental coverage
Paid vacation and sick leave
Retirement plan
Professional development and certification support
Why Join GigaKOM?
Established reputation in California’s public sector and enterprise markets
Strong manufacturer and distributor partnerships
Growing San Diego regional presence
Diverse and impactful infrastructure projects
Collaborative sales and engineering environment
Long-term career growth opportunity
Employment type
Full-Time
Work arrangement
No
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