IT System Engineer

We are seeking a highly skilled, trustworthy, and customer-focused IT Supervisor to lead and support our organization's technology infrastructure, systems, and users. The ideal candidate will possess a strong technical background, excellent troubleshooting abilities, and a friendly, approachable personality. This role is responsible for managing and supporting cloud and on-premises environments, cybersecurity initiatives, networking infrastructure, and end-user technology.
The successful candidate must be proactive, detail-oriented, dependable, and capable of managing multiple technology platforms while providing exceptional support to employees across the organization.
Required Qualifications
Bachelor's Degree in Information Technology, Computer Science, or a related field
Clean background check
High level of integrity and trustworthiness
Strong problem-solving and analytical skills
Excellent verbal and written communication skills
Ability to work independently
Ability to maintain confidentiality of sensitive company information
Key Responsibilities
Supervise and support day-to-day IT operations across the organization
Manage Microsoft 365 tenant administration and security
Deploy, configure, and maintain computers, laptops, mobile devices, printers, and related hardware
Manage and troubleshoot on-premises servers and cloud infrastructure
Administer Microsoft Exchange and email services
Configure and support SharePoint Online and related collaboration tools
Develop and maintain Power Apps and Power Automate solutions
Create and maintain Power BI reports, dashboards, and analytics
Implement and maintain cybersecurity policies, monitoring, and best practices
Configure and maintain backup and disaster recovery solutions
Manage network infrastructure, troubleshooting, and performance optimization
Configure and maintain VOIP Sip trunk
Support audio/video equipment for meetings and presentations
Create and maintain internal web applications and websites
Document IT procedures, configurations, and technical standards
Provide technical training and support to end users
Research and recommend new technologies to improve business operations
Required Technical Skills
Microsoft Technologies
Microsoft 365 Administration
Microsoft Entra ID
Microsoft Azure
Microsoft Exchange
SharePoint Online
Power Apps
Power Automate
Power BI
Business Central
Infrastructure & Systems
Windows 11 Installation and Troubleshooting
On-Premises Server Administration
Cloud Server Management
Synology NAS Administration
Hardware Troubleshooting
Laptop and Mobile Device Setup
Printer Configuration and Support
Networking & Communications
Network Administration, Support, and Troubleshooting
TCP/IP, DNS, DHCP, VPN, and Wireless Networking
Development & Data
HTML
CSS
JavaScript
SQL
DAX
KQL
AL Programming Language
Web Development
Security
Cybersecurity Best Practices
Identity and Access Management
Endpoint Security
Data Protection and Compliance
Business Applications
Vtiger CRM
Microsoft Dynamics 365 Business Central
Audio/Video Support
Audio and Video Equipment Installation
Conference Room Technology Setup
Troubleshooting AV Systems
Preferred Qualifications
Experience leading or supervising IT operations
Microsoft certifications (Microsoft 365, Azure, Power Platform, Security, or related) preferred but not required
Experience managing technology in fast-paced office/corporate environments
Experience integrating business systems and automating workflows
What We're Looking For
The ideal candidate is:
Extremely tech-savvy and passionate about technology
Honest, trustworthy, and dependable
Organized and detail-focused
A self-starter who takes ownership of problems and solutions
Comfortable working with executives, managers, and end users
Dedicated to continuous learning and staying current with emerging technologies
Drakeway Enterprises, Inc. is an Equal Opportunity Employer and prohibits discrimination and harassment of any kind including, based on disability, and protected veteran status. Drake's policy is not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender identity, genetic information, religion, national origin, age, disability, veteran status, physical or mental disability, or any other basis protected by applicable federal, state, and local laws.
Drake also prohibits harassment of applicants or employees based on any of these protected categories. Drake's policy is to comply with all applicable federal and state laws respecting consideration of unemployment status in making hiring decisions. Employment is dependent on the satisfactory completion of a background check and pre-employment drug screen.

Employment type
Full-Time

Work arrangement
No