DD4K - Sioux Falls - Office Manager

Dakota Dental 4 Kids is excited to be opening a brand new location in Sioux Falls! We are seeking an experienced, organized, and motivated Dental Office Manager to oversee the daily operations of our new dental practice in Sioux Falls. The Office Manager is responsible for leading administrative and business functions, supporting team performance, ensuring exceptional patient experiences, and maintaining efficient office operations. The ideal candidate is a strong leader with excellent communication, organizational, and problem-solving skills.
Key Responsibilities
Oversee daily front office and administrative operations
Lead, coach, and support office staff to maintain a positive team culture
Manage patient scheduling, office flow, and operational efficiency
Monitor accounts receivable, collections, and financial performance
Verify compliance with office policies, HIPAA, OSHA, and regulatory standards
Assist with hiring, onboarding, training, and performance management
Coordinate staff schedules and payroll support
Monitor inventory, supplies, and vendor relationships
Address patient concerns and ensure a high level of customer service
Support treatment acceptance and financial discussions with patients
Generate and review reports related to production, collections, and office goals
Collaborate with providers to support practice growth and operational success
Qualifications
High school diploma or GED required
Previous dental office management experience preferred
Knowledge of dental insurance, billing, and treatment coordination
Experience with dental practice management software
Strong leadership and team management skills
Excellent communication and customer service abilities
Strong organizational and multitasking skills
Ability to maintain professionalism and confidentiality
Preferred Qualifications
Experience in pediatric or multi-provider dental practices preferred
Bilingual skills are a plus
Experience with HR processes, scheduling, and operational reporting preferred
Skills & Competencies
Leadership and team development
Strong problem-solving and decision-making skills
Financial and operational management
Excellent interpersonal communication
Attention to detail and organizational excellence
Ability to work effectively in a fast-paced environment
Commitment to patient satisfaction and practice success
Physical Requirements
Ability to sit and work at a computer for extended periods
Ability to occasionally move or lift office supplies up to 25 pounds
Benefits
Competitive salary based on experience
Health, dental, and vision insurance
Paid time off and holidays
Retirement plan options
Continuing education and professional development opportunities
Bonus or incentive opportunities
Schedule
Full-time
Monday–Friday

Employment type
Full-Time

Work arrangement
No