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Description supplied by the original job listing.
Job Title: Salesforce Data 360 & Agentforce Specialist
Location: Pune (Hybrid)
Experience: 4-8 years
Employment Type: Full Time
Job Description:
We are looking for a hands-on Salesforce specialist with expertise in Data 360 (Data Cloud) and Agentforce Studio/Builder to develop, configure, and deploy AI-powered agent solutions.
Key Responsibilities:
Build and maintain zero-copy connections between Databricks and Salesforce Data 360, collaborating with data engineers on new data products.
Configure data access, permission sets, and Data Spaces with the CRM architect.
Configure Coworker Skills and build custom agents, actions, prompts, and flows in Agentforce Studio.
Develop usage and value dashboards to monitor adoption and business impact.
Deploy tested solutions from UAT to Production and monitor credit consumption.
Document solution architecture, configurations, and implementation processes.
Support future development of Salesforce Voice Agents.
Must-Have Skills
Hands-on experience with Salesforce Data 360 (Data Cloud).
Experience with Agentforce Studio/Builder.
Strong understanding of Salesforce data models, Flows, permission models, reports, and dashboards.
API integration experience.
Good English communication skills.
Good to Have
Understanding of end-to-end agentic AI architecture, from data pipelines to agent development.
Knowledge of MCP, Agent-to-Agent (A2A) integration, RAG, and tool/action design.
Databricks and SQL experience.
Agentforce Specialist or Data Cloud Consultant certification.
Exposure to Agentforce Voice and Tableau Next.
📩 Interested candidates can share their updated resume at hr@runmapglobal.com
Work arrangement
Hybrid
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