Assistant Shift Manager

PURPOSE: The Assistant Shift Manager is an integral part of the Management team
and as such is required to observe the highest levels of professionalism and provide
guidance to the staff. Will assist the Shift Manager to fulfil all requirements for a smooth
operation, at the best of his/her abilities.
MAIN RESPONSIBILITIES:
 Collaborates with the Shift Manager on duty in order to resolve immediate staff
difficulties.
 Collaborates with other departments for a smooth operation.
 Monitors the operation, solves the human or technical issues that will occur
during the shift and informs the other departments in accordance with our internal
rules and regulations.
 Enforces safety, sanitation and internal regulations.
 Monitors operational quality and safety.
 Responsible for handling employee complaints and providing counselling.
 Constantly inspects studios, equipment and decor.
OTHER RESPONSIBILITIES:
 Ensures that the minimum capacity of the operation is met. In the case that a
certain shift is understaffed, he/she will assist the Shift Manager to remediate the
situation.
 Monitors operational quality and safety, makes sure that the staff members do
not touch the equipment (cameras, lights, sound equipment, AC, etc.).
 Fills in the hand over list for the incoming shift with all pending issues.
 Constantly reports to Shift Manager on duty irregularities that can be fixed during
downtime.
 Responsible for providing any reports required by the upper management.
 Inform Pit Bosses and Dealers of changes or amendments in company policies
or procedures and ensure compliance. Notify the Regional Manager and Dealer
of changes to the Company's policies and procedures and ensure compliance
with the new procedures and regulations.

Employment type
Full-Time

Work arrangement
No