Test & Installation Engineer

The Test & Installation (T&I) role involves taking a newly assembled mass spectrometer, built by our in-house assembly team, and turning it into a fully tested and commissioned instrument ready for customer use. Due to the complex nature of the manufacturing process, problem-solving and fault-finding are an important part of the role.
Following testing, you will prepare instruments for delivery to customers around the world, primarily in China, the USA, and Europe. You will also travel to customer laboratories to install and commission systems and provide training to help customers get the most from their new instruments.
Key Responsibilities
Test products in accordance with documented test procedures.
Maintain and produce factory test reports as required.
Install products at customer sites while meeting contractual performance, quality, and safety requirements.
Produce on-site test reports following installation activities.
Deliver customer training both at the factory and on-site when required.
Support the Service department through service visits, email support, phone support, or remote assistance when requested by the Test & Installation Manager.
Diagnose and resolve issues encountered during the testing and installation process.
Prepare instruments for shipment and deployment to customer locations worldwide.
Requirements
Technical Knowledge
knowledge across a range of disciplines, including: physics, chemistry, mathematics, electronics, software
Fault-finding and diagnostic skills.
Ability to solve problems in a practical manufacturing environment.
Ability to communicate complex technical concepts clearly to people from different backgrounds and locations around the world.
Strong practical, hands-on approach to work.
Demonstrated ability and willingness to use AI tools to improve productivity, decision-making, work quality, and to reduce costs. The successful candidate must be able to identify appropriate AI use cases and critically evaluate AI-generated outputs.
Personal Attributes
Naturally curious and motivated to understand how complex systems work.
Flexible and adaptable in a varied working environment.
Comfortable with solo international travel.
Able to work effectively with a diverse range of people.
Why Join Us?
At our company, your work directly contributes to scientific progress by helping researchers access the advanced tools they need for discovery.
You will have the opportunity to:
Work with leading researchers using our instruments to push the boundaries of scientific knowledge.
Make a tangible contribution to solving real-world challenges.
Contribute to the development and manufacture of advanced technology that is continually evolving.
Support scientific discoveries across medicine, materials science, and environmental analysis.