Event Services Specialist

Busch Gardens is a place of thrills, fun and positive, lasting memories. And that's just what its like to work here! As a key member of our team, you'll play a major role in bringing happiness and excitement to people from around the world. If you're dedicated, dependable and driven to deliver exceptional guest service, this is a place for you!
PART-TIME, EVENT SERVICE SPECIALIST
What you get to do:
Provide Entertainment related support to high profile/high volume events including private park buyouts, senior leadership meetings, new attraction openings, film shoots and industry functions.
Maintain customer satisfaction through interactions onsite related to setup requirements and adjustments required to ensure retention and growth of business through referrals and repeat client events.
Work closely with Event Services Managers and (as needed) Sales Director to ensure all group needs are being handled pro-actively.
Provide support for new projects and planning to ensure our capabilities and processes are aligned with expectations of our clients.
Manage relationships with vendors that we outsource entertainment/décor elements from and stay up to date on pricing changes with vendor services.
Establish and maintain strong relationships with internal partners such as Entertainment and Security to ensure that those areas provide support for internal entertainment elements and load in procedures for external vendors.
Attend client planning meetings/sites as needed in order to have a better understanding of the event flow and make recommendations on entertainment elements based on the event profile.
Perform additional duties as assigned.
What it takes to succeed:
Able to work flexible hours including early mornings, nights and weekends
Able to handle multiple projects
Strong presentation, organization and time management skills
Valid state driver’s license and be able to obtain a company driver’s license
Excellent written and verbal communication skills
Able to stand for long periods of time
Able to lift up to 50 pounds
1-3 years event management, theme park or hospitality/convention industry related experience preferred
Experience in using event venue booking systems such as Delphi preferred
Compensation: 15:00 an hour USD
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.