SERVICE ENGINEER – BIOPROCESS & DOWNSTREAM PROCESSING EQUIPMENT

We are looking for an experienced and technically competent Service Engineer to join our Bioprocess Technical Service team. The ideal candidate should have strong hands-on experience in the installation, commissioning, preventive maintenance, troubleshooting, repair, and qualification of sophisticated bioprocess and downstream processing equipment.
Experience: 5–10 Years
Employment Type: Full-Time
Function: Technical Service / Field Service
Industry: Biotechnology | Biopharmaceutical | Life Sciences | Pharmaceutical Equipment
Key Equipment Expertise
Candidates should have hands-on service experience with some or all of the following:
Fermenters / Bioreactors
TFF (Tangential Flow Filtration) Systems
FPLC / Protein Purification Systems
High-Pressure Homogenizers
Key Responsibilities
Installation, commissioning, testing, troubleshooting, repair, and preventive maintenance of bioprocess equipment at customer sites.
Perform technical diagnosis and resolution of mechanical, electrical, electronic, pneumatic, instrumentation, and automation-related issues.
Troubleshoot and service pumps, valves, pressure and temperature sensors, pH/DO probes, flow meters, transmitters, controllers, and associated process components.
Carry out servicing and troubleshooting of high-pressure pumps, homogenizing valves, seals, pressure control systems, and other critical components of High-Pressure Homogenizers.
Provide technical support for Fermenters/Bioreactors, including process control, agitation, aeration, temperature, pH, DO, pressure, and associated control systems.
Perform maintenance and troubleshooting of TFF systems, including pumps, pressure sensors, flow control, filtration modules, and system automation.
Provide technical service support for FPLC/Protein Purification systems, including pumps, valves, detectors, fraction collectors, columns, and associated software/control systems.
Execute IQ/OQ, calibration, performance verification, and preventive maintenance activities in accordance with customer and regulatory requirements.
Prepare and maintain professional service documentation, including installation reports, preventive maintenance reports, calibration records, service reports, and equipment history.
Coordinate with customers, internal technical teams, and OEM/principal companies for timely resolution of technical issues.
Conduct equipment operation and basic maintenance training for customer personnel.
Ensure timely closure of service calls while maintaining a high level of customer satisfaction and service quality.
Qualification & Experience
Diploma / B.E. / B.Tech in Instrumentation, Electronics, Electrical, Mechanical, Biotechnology, Bioprocess Engineering, or a related discipline.
5–10 years of relevant field service experience, preferably within the Biotechnology, Biopharmaceutical, Pharmaceutical, Vaccine, or Life Sciences industry.
Demonstrated hands-on experience with Fermenters/Bioreactors, TFF Systems, FPLC/Chromatography Systems, and/or High-Pressure Homogenizers.
Good understanding of PLC/HMI-based automation, process instrumentation, pumps, valves, sensors, control systems, and process utilities.
Knowledge of GMP/GLP environments, equipment qualification, calibration, and technical documentation will be an advantage.
Desired Competencies
Strong analytical and troubleshooting abilities
Excellent customer-handling and communication skills
Ability to independently manage field service assignments
Strong technical documentation skills
Customer-focused and solution-oriented approach
Ability to coordinate effectively with OEM technical teams
Willingness to travel extensively across customer locations
Preferred Industry Exposure
Candidates having service experience in Biopharmaceuticals, Vaccines, Recombinant Proteins, Fermentation, Cell Culture, Protein Purification, Downstream Processing, R&D

Work arrangement
No