Assistant Restaurant Manager

About the Role
We are looking for an enthusiastic and experienced Restaurant Assistant Manager to support the daily operation of our busy restaurant and café. The successful candidate will be passionate about hospitality, committed to delivering exceptional customer service, and capable of leading and motivating a team in a fast-paced environment.
Key Responsibilities
Support the General Manager in the day-to-day running of the restaurant.
Lead, supervise, and motivate front-of-house team members.
Ensure the highest standards of customer service are consistently delivered.
Handle customer enquiries, feedback, and complaints in a professional manner.
Assist with staff training, development, and performance management.
Monitor service standards, cleanliness, and compliance with health and safety regulations.
Manage stock levels, ordering, and inventory controls where required.
Support rota planning and labour management.
Drive sales and help achieve business targets.
Ensure a welcoming and positive experience for all guests.
Requirements
Previous experience in a Restaurant Assistant Manager, Supervisor, or similar hospitality management role.
Strong customer service skills with a passion for creating outstanding guest experiences.
Proven experience working within the hospitality or restaurant industry.
Excellent communication and leadership skills.
Ability to work under pressure in a busy environment.
Organisation and problem-solving abilities.
Knowledge of food safety, health and safety, and hospitality best practices.
Flexible approach to working hours, including weekends and evenings.
What We Are Looking For
A positive and proactive attitude.
Strong leadership and team-building skills.
A genuine passion for hospitality and customer satisfaction.
Experience in delivering high levels of customer service within a restaurant, café, or hospitality environment.
Someone who leads by example and takes pride in maintaining high operational standards.

Employment type
Full-time

Work arrangement
No