Lead Infrastructure Engineer

Your expertise in infrastructure engineering has the power to shape how one of the world's leading financial institutions operates at scale — and this is your opportunity to do exactly that. At JPMorganChase, we invest in our engineers, offering access to cutting-edge technology, enterprise-scale challenges, and a culture that values continuous learning and cross-functional collaboration. If you are ready to bring your deep technical knowledge to a team where your contributions directly influence platform resilience, performance, and innovation, we want to hear from you.
As a Senior Lead Infrastructure Engineer at JPMorganChase within the Corporate Sector – Infrastructure Platforms, you apply deep knowledge of software, applications, and technical processes within the infrastructure engineering discipline. You will continue to evolve your technical and cross-functional knowledge outside of your aligned domain of expertise, driving meaningful impact across platforms, systems, and teams at enterprise scale.
Job responsibilities
Apply technical expertise and structured problem-solving to deliver creative design, development, and troubleshooting solutions for moderate-to-high complexity initiatives.
Provide Storage SRE expertise with deep knowledge of enterprise storage platforms including PowerFlex, Pure, PowerMax, and SolidFire.
Bring hands-on experience with iSCSI, TCP/IP, and NVMe-based storage products and connectivity.
Demonstrate working knowledge of object storage (e.g., StorageGRID) and file storage platforms (e.g., ONTAP, Isilon); preferred.
Participate in a 24/7 follow-the-sun support model for storage infrastructure, primarily covering noon-to-evening hours.
Apply strong operational discipline across Incident, Change, and Problem Management processes.
Leverage Linux and VMware ESX compute environment knowledge to support integrated storage/compute troubleshooting (plus).
Drive workstreams/projects spanning one or more infrastructure engineering technologies, partnering with adjacent platforms to architect and implement modernization and issue-resolution changes.
Evaluate upstream/downstream system and data dependencies, advising mitigation actions to preserve resiliency and performance across enterprise infrastructure.
Embed reuse-first and AI-assisted automation practices to identify recurring issues, validate remediation options, and ensure changes are traceable, auditable, and aligned to resiliency/security standards.
Required qualifications, capabilities, and skills
Formal training or certification on infrastructure engineering concepts and 5+ years applied experience
Deep knowledge of one or more areas of infrastructure engineering such as hardware, networking, databases, storage engineering, deployment practices, integration, automation, scaling, resilience, or performance assessments
Deep knowledge of one specific infrastructure technology and scripting languages
Deep knowledge of enterprise storage products is a mandatory requirement for this role.
Demonstrated experience using enterprise-authorized AI capabilities within the work environment to support infrastructure engineering workflows, with strong validation habits and awareness of data sensitivity
Ability to review and validate AI-assisted recommendations before implementation, escalating when uncertain and ensuring outcomes align to resiliency, security, and auditability expectations
Ability to tackle design and infrastructure problems independently with little to no oversight
Strong written and verbal communication skills with the ability to influence technical direction across engineering and cross-functional teams
Preferred qualifications, capabilities, and skills
Experience working in large-scale, highly regulated financial services or enterprise technology environments
Familiarity with infrastructure-as-code tools and modern DevOps or site reliability engineering practices
Experience with performance engineering, capacity planning, or infrastructure observability and monitoring tooling
Demonstrated ability to influence technical direction and drive cross-functional alignment across engineering and platform teams
Prior experience operating within or contributing to enterprise-wide infrastructure platforms supporting a global organization