Warehouse Operations Manager

Company Description Esse India is an immigration consultancy based in New Delhi, India, supporting individuals and families who are exploring opportunities to live, work, or study abroad. The company provides guidance on immigration pathways, eligibility criteria, documentation, and application processes for destinations such as Canada, Australia, Germany, Austria, and Hong Kong, subject to current service offerings. This India focuses on clear communication, personalised advice, and transparent processes to make complex immigration information easier to understand. The team shares immigration updates, visa information, and application guidance through its website and other channels, helping clients make informed decisions about their immigration plans.
Role Description: The Warehouse Operations Manager is a full-time, on-site role based abroad, responsible for overseeing daily warehouse activities and ensuring efficient and accurate handling of materials, documents, and supplies. This role includes planning and coordinating inbound and outbound shipments, supervising receiving, storage, and dispatch processes, and maintaining organised warehouse layouts. The manager will monitor inventory levels, implement control procedures, and ensure proper documentation and tracking of stock movement. The role involves supervising warehouse staff, assigning tasks, training team members, and promoting safe work practices in line with company policies. The Warehouse Operations Manager will also collaborate with internal teams and external partners to meet service standards and support overall business operations.
Qualifications
Candidates should possess strong operations management and warehouse management skills to oversee daily activities, workflows, and warehouse processes.
Candidates should possess inventory control skills to manage stock levels, tracking, reconciliation, and documentation of materials and supplies.
Candidates should possess supervisory skills to lead warehouse staff, delegate tasks, provide feedback, and maintain a safe and productive work environment.
Candidates should possess customer service skills to coordinate effectively with internal stakeholders, external partners, and service providers.
Relevant experience in warehouse or logistics operations, preferably in a service-orientated or documentation-heavy environment.
Ability to use warehouse management systems, spreadsheets, and basic reporting tools to monitor performance and inventory.
Strong organisational, problem-solving, and time management abilities, with attention to accuracy and compliance.
A diploma or bachelor’s degree in operations, logistics, supply chain, business, or a related field is preferred.

Work arrangement
No