Order to Cash Analyst

Role: Analyst
Skill: Order to cash
Overall Experience: 2 to 5 Years
Location: Chennai
Shift: AUS Shift (Early morning)
Education:
• Bachelor's Degree in Commerce, Accounting, Finance, Business Administration, MBA, or related field,
• Minimum 15 years of regular, full-time education (10 + 2 + 3)
Must Have Skills:
• Strong knowledge of Order-to-Cash processes
• Experience with ERP systems such as SAP, Oracle, Microsoft Dynamics, or NetSuite.
• Advanced Excel skills
• Strong analytical and problem-solving abilities
Good To Have Skills:
• Knowledge of cash management and banking processes.
• Experience in a shared services or global business services environment.
• Understanding of financial controls and compliance requirements.
• Excellent communication and stakeholder management skills.
• Continuous improvement mindset and automation experience.
Job Responsibilities
Billing
• Generate and validate customer invoices accurately and on time.
• Ensure billing complies with customer contracts, pricing agreements, and company policies.
• Resolve billing discrepancies and customer invoice disputes.
• Process credit notes, debit notes, and billing adjustments.
• Perform billing reconciliations and month-end closing activities.
Cash Applications
• Apply customer payments accurately to open invoices.
• Investigate and resolve unidentified, short-paid, or overpaid receipts.
• Coordinate with customers and internal teams to clear unapplied cash.
• Maintain accurate customer account balances.
• Perform daily bank reconciliation related to customer receipts.
Accounts Receivable Support
• Monitor aging reports and Un-applied Cash
• Identify overdue accounts and assist in dispute resolution.
• Maintain customer master data and payment terms.
• Support bad debt analysis and provision calculations.
Reporting & Controls
• Prepare OTC KPIs and management reports.
• Ensure compliance with SOX/internal control requirements.
• Support internal and external audits.
• Drive process improvements and automation initiatives.
Mandatory Requirements (How to generate your EPCN)
EPCN number is mandatory for eligibility of the interview. Follow the below steps to register and mention the EPCN number on your resume
Step 1: Visit [ https://ibegin.tcsapps.com/candidate/next/en-IN/register] (Alternatively, you may visit https://www.tcs.com/careers and click on 'Apply Now').
Step 2: On the iBegin homepage, click on Login (Three dots/lines at top right corner of the homepage to get the option)
Step 3: Click on New User (Register with us)
Step 4: Select "BPO" in Area of Interest and complete the registration. (Fill in the details)
Step 5: Once completed, your TCS EP ID would be generated which starts with EP2026CNXXXXXXX.
Step 6: You will be able to see your EP ID after logging into the iBegin website

Work arrangement
No