DIGITAL TRAINER & CONTENT DEVELOPER

DIGITAL TRAINER & CONTENT DEVELOPER
V2 Retail Ltd. | Gurugram | Full-Time | On-Site
V2 Retail Ltd. is looking for a Digital Trainer & Content Developer to join our Human Resources – Learning & Development (L&D) team.
This role is ideal for someone who can combine Instructional Design + Digital Content Creation + Training Delivery to build engaging learning solutions for our growing workforce across stores, Distribution Centres and Head Office.
KEY RESPONSIBILITIES
Conduct Training Needs Analysis and identify learning gaps.
Design e-learning modules, micro-learning videos, explainer animations, infographics, job aids and quizzes.
Convert SOPs, policies and process documents into simple, visual learning content.
Develop English & Hindi and regional-language learning content.
Script, shoot and edit short training videos and system walkthroughs.
Conduct Virtual Instructor-Led Training (VILT) through MS Teams / Zoom / Google Meet.
Manage onboarding, induction, NSO training and refresher programmes.
Train employees on systems such as POS, SAP, HHT, HRMS and internal applications.
Manage LMS courses, learning paths, assessments, certifications and enrolments.
Track LMS adoption, training completion and learning effectiveness.
Prepare Training MIS, dashboards and assessment reports.
Conduct Train-the-Trainer programmes for Store Managers and Zonal Trainers.
REQUIRED SKILLS
3–6 years of experience in Corporate Training / E-Learning / Instructional Design
Retail / FMCG / Multi-location business experience preferred
Hands-on experience with Articulate Storyline/Rise, Adobe Captivate, iSpring or Vyond
Proficiency in Canva, Adobe Premiere Pro / Camtasia and Photoshop
Experience in virtual & classroom training for frontline teams
Knowledge of LMS, SCORM / xAPI
Strong communication & facilitation skills in English and Hindi
Advanced MS PowerPoint & MS Excel
Willingness to travel to stores and DCs as required
GOOD TO HAVE
• Instructional Design / Training & Development certification
• Experience with AI-based learning tools, gamification & micro-learning
• Exposure to POS, SAP or HHT-based retail operations
• Knowledge of an additional regional language
ROLE DETAILS
Position: Digital Trainer & Content Developer
Department: Human Resources – Learning & Development
Location: Gurugram – Head Office
Experience: 3–6 Years
Grade: Assistant Manager / Manager – as per experience
Employment: Full-Time | Permanent
Reporting To: Head – Learning & Development
WHY JOIN V2 RETAIL?
Be part of the team building a digital learning ecosystem for a rapidly growing value-fashion retail organization, with the opportunity to create learning content that reaches thousands of employees across India.

Skills
Excel, Onboarding, SAP

Work arrangement
No