Procurement Coordinator

The Procurement Coordinator will be the first point of contact for inquiries into the program office and will enable our Procurement Operations teams to deliver the required business outcomes for our clients through the most effective and efficient acquisition route for the requirement, based on established protocols. If applicable, the Procurement Coordinator will manage the onboarding process for SOW/project-based resources, which may include background check verification, identity management and provisioning of equipment.
Responsibilities:
Triage incoming requirements to determine the most appropriate engagement path.
Assist client with establishing or extensions of Statements of Work (SOW) and associated resource assignments.
Work within established systems to set up or block/unblock suppliers for use.
Structure and distribute Requests for Information (RFIs) to gather supplier qualification data and information.
Coordination with and support of the operations team, ensuring SLAs are being met.
Field questions from clients and handle or escalate as appropriate.
Assist in gathering and reporting on performance of suppliers.
Log all client reported issues and track resolution through to completion ensuring a high level of customer satisfaction.
Maintain and update monthly activity and performance reports including program audit reports, SOW/project activity reports, invoice reports, etc.
Constant and professional interaction via email and phone with client, suppliers, and other partners.
Ensure all projects are closed in the system when notified of an end of engagement; ensure security department is notified of end of assignments, if applicable.
Previous experience in procurement process-related functions.
Customer focus and understanding of high level of service delivery.
Excellent verbal and written communication skills.
Accuracy in high volume coordination activities.
Analytical and problem-solving skills.
Excellent documentation skills, with attention to detail and accuracy.
Base knowledge of procurement and/or sourcing processes.
VMS and/or eProcurement suite technology functionality.

Skills
Procurement, Sourcing, Onboarding, Documentation

Employment type
Full-time

Work arrangement
Hybrid