Senior Manager, Field Tools & Analytics, Oncology

Senior Manager, Field Tools & Analytics is responsible for the day-to-day operational execution of the field tools strategy set by the Associate Director. This role manages the support team, executes communications to field and home office colleagues, and acts as the primary operational liaison between Franchise Teams, Commercial Operations, IT, Training, OEC, and Legal.
Responsibilities
Franchise & Operations Management
Act as Subject Matter Expert and day-to-day point of contact for Oncology field tools, supporting onboarding of new franchise teams, new hires, and field transfers.
Execute weekly/monthly tool updates and partner with Targeting, IC Teams, and development teams on data methodology and enhancements.
Partner with business stakeholders to review, discuss, and action system enhancement and process improvement requests.
This role is accountable for operational execution, field-facing liaison work, and day-to-day system management.
Day-to-Day System Management
Execute design, deployment, training, communications, and ongoing management of field tools, data validation, and sales force analytics per the roadmap defined by the Associate Director.
Partner with BTS, MABI, Field Training, and Franchise teams to deploy and maintain field-facing solutions.
Identify and recommend process improvements to streamline operations and reduce cycle time; escalate larger architectural or strategic decisions to the Associate Director.
Field & Internal Partner Liaison
Serve as the operational liaison between the field, Franchise Teams, Commercial Operations, IT, Training, OEC, and Legal.
Present at sales force team calls, support field meetings, facilitate focus groups, and demonstrate system capabilities to internal stakeholders.
Manage vendor partnerships on specific projects, including timelines, budget, and communications.
Communications & Training Execution
Identify training, education, and communication opportunities to drive system adoption.
Partner with stakeholders to execute the deployment and communication approach defined by leadership.
Relationship Management
Build and maintain relationships with Sales Directors, Analytics leadership, and Field Planning Analytics teams.
Establish credibility as a trusted operational partner with field sales management and functional support teams.
BA/BS degree required.
Manager: Minimum 5 years of experience in project management, marketing/sales operations, or information technology, plus 3+ years of analytical or commercial operations experience (healthcare industry preferred).
Senior Manager: Same foundational experience as Manager, plus demonstrated track record of leading larger-scope projects, managing cross-functional initiatives independently, and mentoring junior team members.
Proficient in Microsoft Office (Word, Excel, PowerPoint).
Preferred knowledge of pharmaceutical industry, compliance regulations, and standards.
Preferred Technical Skills
Salesforce/Veeva CRM Proficiency — hands-on system administration and support experience.
Data Analytics Tools (Tableau, Power BI, QlikView) — hands-on report/dashboard building.
SQL or equivalent database querying for day-to-day data requests.
Basic Python/R knowledge for analysis support.
Core Competencies
Operational execution and project management
Cross-functional liaison and collaboration
Clear communication to field and senior stakeholders
Attention to detail and process improvement
Ability to manage multiple priorities with urgency

Skills
Python, SQL, Data Analysis, Power BI, Tableau, Excel, Project Management, Process Improvement, Salesforce, CRM

Employment type
Full-time

Work arrangement
Hybrid