Field Service Engineer / Ingegnere di servizio sul campo

Your role
Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager.Your mission is to deliver skilled on-site service that keeps our customers’ equipment performing reliably and safely. You use your expertise to repair, maintain, and support the technology they depend on. Through your work, you help customers secure the uptime and performance they need to run their operations with confidence. You join the Customer Center Service team and report into the Operations Manager
Your day-to-day
Conduct planned and ad hoc visits to inspect, service, troubleshoot, and repair various technical systems. You will also diagnose any issues to prevent equipment downtime.
Perform installations, ensure safety compliance, and document activities.
Be the on-site contact, providing service recommendations and addressing customer needs promptly.
Your skills and experience
We encourage you to apply even if you don't meet every single requirement.
We value diverse experiences and perspectives and are excited to see what you bring to the role.
Previous field service experience
Customer focus
Self-directed, with the ability to understand and resolve problems.
Complies with all applicable laws, policies, and standards
Good written and verbal communication skills.A basic command of written and spoken English is require.
Your compensation and benefits
We offer compensation that reflects the skills, experience, and responsibilities of the role. Pay also depends on the country where the job role is based, as compensation practices vary across our markets. During the recruitment process, we share clear information about the pay and benefits for your location, so you know what to expect before moving forward.
Atlas Copco Italy ( ITZ-Edwards S.r.l.) is committed to and promotes equal opportunities. All qualified applicants will be considered for employment without regard to sex, gender identity, sexual orientation, race, color, religion, nationality, disability, age, or any other characteristic protected by law.Starting salary within the relevant salary range: from EUR 27,000 gross per year, C2 CCNL Metalmeccanico.
Beyond compensation, we believe that a rewarding career is about having opportunities to learn, grow, contribute, and develop in an environment built on trust, collaboration, and continuous improvement. At Atlas Copco Group, we support our people in building long-term careers while making a meaningful impact through their work.
Your job location
You will be part of our customer center in Catania, Italy. You join a field service team that works close to our customers, where most of your time is spent traveling within your assigned area to support them on-site.
Why it is great to work with us
Your career grows through your skills, your curiosity, and the people you work with. As a Field Service Engineer, you work close to our customers and see firsthand how our technology performs in real conditions. You build your expertise by solving problems on-site, sharing knowledge with colleagues, and learning from every service task. We focus on long‑term development and support you as you explore new ways to improve how we keep our customers’ equipment running. Innovation guides how we think and act – we test, learn, and apply new insights to make our service work even better. You make a meaningful impact by taking ownership of your work and using your ideas to help our customers operate with confidence, supported by leaders who trust and empower you
Application process
Our selection process includes interviews and, for some roles, skills assessments that help us gain a deeper understanding of your profile. We look forward to getting to know you, learning about your strengths, and discussing how you can grow with us. For each hiring decision, we also apply the grandparent principle. This means that a leader’s manager is involved in the approval of the hiring decision to ensure consistency and fairness. If you have questions during the process or need support, please contact us:
Talent Acquisition: Fabiola Rosatti