AI Senior Business System Consultant

As part of AbbVie’s Business Technology Solutions (BTS) team, R&D Global Therapeutics is dedicated to building and deploying scalable, business-driven Artificial Intelligence (AI) Applications. We are seeking an innovative and highly skilled AI Senior Business Systems Consultant, to lead the strategy and execution of automation initiatives, with an emphasis on AI safety solutions.
In this role, you will manage the deployment of both AI and traditional products and solutions. You will work closely with data scientists, engineers, and business stakeholders to identify, select, and consult on the appropriate AI technologies to be deployed. Proactively seeks out strategic business opportunities with high-level business unit executives. Provide advice, assistance and leadership in any area associated with the planning, procurement, provision, delivery, management, maintenance, and effective business use of information systems for a business area. Analyze business processes; elicit, analyze, and document business requirements; identify alternative solutions, assess feasibility, and make recommendations typically seeking to exploit and leverage new or existing technology components. Translate business requirements into functional requirements; perform data and process modeling; manage change; and lead, coordinate/perform testing, verification, and validation of requirements.​
Responsibilities:
Work with senior business unit clients to understand specific business processes, business drivers, and business strategy across multiple functions; Personally, or through indirect team management identify, prioritize and communicate resulting needs and opportunities for business process improvement that can be enabled via technology; Use consulting skills and expertise to translate business requirements to BTS and functional requirements to the domain.
Investigate and understand capabilities of existing systems and technologies already in use across the business area and similar and interconnected business areas in AbbVie and investigate available technologies applied to this business area in industry; identify information required to support the business strategy and lead the development of appropriate information management strategies and developing them as an integrated part of the business strategy.
Define needed human and technology capabilities contributing to and helping to build necessary training. Mentor, Identify, communicate, and actively participate in opportunities to improve process and/or technology. These may include business process outsourcing, application development, or adopting business process management (BPM) practices.
Accountable for the creation and further refinement of project requirements and for BTO Demand initiation and coordination. Anticipate project/program risks, define mitigation plans, and work with teams to implement. Working with business partners and BTO management, responsible for resolving changes to scope, issues, and risks that will affect multiple and/or large-scale projects/programs.
Simultaneously consider objectives of multiple functions. Measure performance to ensure the project is progressing as compared to original plan and budget. Accountable for the accuracy of the fit of the proposed business process improvements and the technical solution to the business need and the information upon which the business justification and prioritization decisions are made. Understand and execute AbbVie's vision, goals and strategies and use this understanding to broker services.
As an individual contributor adeptly navigate cross-functional and highly matrixed teams through indirect authority. Has defined authority and responsibility for a significant area of work, including technical, financial, and quality aspects, and delegate assignments across multiple and/or large-scale projects/programs. Accountable for actions and decisions taken by self and project teams.
Anticipate and respond to current and emerging business needs and evaluate alternative IT solutions using standard information systems methodologies and best practices. Determine necessary resources to ensure program and business needs are addressed through proactive priority management with business leaders. Manage, motivate, and mentor cross-functional and enterprise project teams. Work with governance bodies to ensure alignment.
Build collaborative relationships and effectively interact frequently with business and/or technology senior leaders. Act as a liaison and business process expert to IT organizations to ensure successful implementation. Serve as a source of information to the service organizations on the business drivers, processes, and organization structure and dynamics of multiple business areas. Subject matter expert in their technology and/or functional domain.
Interact well with diverse groups within function and maintain strong working relationships with internal and external collaborators. Consistently demonstrate AbbVie's Ways of Working and Leadership Attributes including an enterprise mindset and people leadership. Serve as a mentor to develop and recognize talent. Ability to communicate problems in terms that are understandable to BTS Leadership and end users at all levels.
Required:
Bachelor's Degree with 8 years of experience; Master's Degree with 7 years of experience; PhD with 3 years of experience.
3+ years of experience as a Business Analyst, or similar role in a technical environment or product management.
Strong leadership and team management abilities, with experience leading cross-functional teams.
Excellent communication and interpersonal skills.
Proven track record of managing the development and launch of successful software products.
Knowledge of software development best practices.
Proficiency in Agile methodologies and tools (e.g., JIRA, Confluence).
Excellent organizational and time management skills, with the ability to prioritize tasks effectively.
Preferred:
​Understanding of Large Language Models, Generative AI, traditional AI and how to apply them and select for best fit.
​Experience working in the Life Sciences industry.
​Experience with GxP validated systems​.
Technical Writing Skills

Skills
Artificial Intelligence, Generative AI, Product Management, Agile, Jira, Confluence, Process Improvement, Technical Writing, Procurement

Employment type
Full-time

Work arrangement
Hybrid