Vice President, Client Management

We are currently seeking a high calibre professional to join our team as a Vice President, Client Management.
In this role you will:
Managing, owning and handling a trade portfolio;
Delivers AMH ’s Global Trade Solutions (GTS) CM strategy and operating model, aligned with the global GTS CM target operating model
Review a dedicated portfolio of clients to drive revenue and customer experience outcomes
End-to-end supports RM and clients from sales to transaction fulfilment
Contribute to achieving the overall business objective of revenue growth through revenue retention, reduced sales time on service, proactive management of GTS service performance and increased clients’ usage of self-serve solutions
Provide transactional trade advice to assigned clients and Coverage
Provide supply chain and traditional trade related expert inputs to the clients and internal
To be successful you will need:
A Bachelor degree preferable in business or related area
Strong experience in customer service-oriented roles
Good knowledge of traditional trade products, account opening, and banking facilities
Strong interpersonal skills and leadership to create a collaborative work environment with a wide variety of business stakeholders
Ability to work independently and make sound business decisions using good judgment and business sense
Ability to plan and prioritize effectively with good analytical and problem-solving skills, including the identification of appropriate experts to execute deliverables and business opportunities
Strong spoken and written English with fluency in Cantonese is preferred